Praise for Royal Mail.

paddedjohn

We always hear of the dreaded backlog of mail at this time of year and xmas cards turning up in January but ive got nothing but praise for them at the moment.
I bought and paid for an item off ebay on Thursday morning at approx 11.30am from a seller over 100miles away and it was delivered by 10am on Friday morning:j Is this a one off or are they getting their act together lately?
Well done Royal Mail.

aldredd

I had a similar experience buying something of ebay and it arriving the next working day - great effort by both RM & eBay seller.

banger9365

i wish that was case where i live ,I've only had one thing next day with them and that was sent from 1.5 miles away ,
first.second class, tracked parcel,next-day takes any thing from 4 day to a week if i am lucky to find my address (thats not xmas and new year it takes longer)but it do's turn up one day when they can be assed,that what it feels like

ps are they working today or not

arcon5

I had a similar experience on two occassions in the Christmas rush. Also ordered a third item now two weeks ago which still hasn't arrived, and annoyingly the seller requires 15 working days before considering it lsot

Oliver14

arcon5 wrote: »

I had a similar experience on two occassions in the Christmas rush. Also ordered a third item now two weeks ago which still hasn't arrived, and annoyingly the seller requires 15 working days before considering it lsot

If that's an ebay item just open a paypal dispute.

I've had great service from RM over christmas. Stuff has arrived quickly and as far as I know all my ebay customers received their items with no problem.

arcon5

Oliver14 wrote: »

If that's an ebay item just open a paypal dispute.

I've had great service from RM over christmas. Stuff has arrived quickly and as far as I know all my ebay customers received their items with no problem.

It was Amazon. No point filing a claim yet tbh, only 2 more working days (ish) left to wait so probably quicker than opening a case and waiting for them to respond. Plus they've offered very good communication thus far

ValOrient

I have had both the good and bad side from RM this last month. I ordered a football shirt for my husband from an ebay seller and despite him sending it on 6 December, it never arrived. On the 15th working day I notified the seller (who had been brilliant throughout) and he sent a replacement shirt which arrived the very next day. Clearly someone at RM decided they really, really needed an Athletic Bilbao shirt and pinched our original one, but at least the replacement arrived. :T

VfM4meplse

I think I was lucky with RM last month.

queen_vi

iv had the same postman for 23 years never have any probelms untill he goes on holiday

scottish_stresshead

arcon5 wrote: »

It was Amazon. No point filing a claim yet tbh, only 2 more working days (ish) left to wait so probably quicker than opening a case and waiting for them to respond. Plus they've offered very good communication thus far

Amazon don't use Royal Mail...they use Yodel or Hermes I think!

banger9365

scottish_stresshead wrote: »

Amazon don't use Royal Mail...they use Yodel or Hermes I think!

yes they do ,I've 4 parcels coming from amazon by royal mail ,hopefully i will get them before February
and that's on a prime account :mad::eek: and prime Eligible items