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Do I have a claim?

Hsl500
Hsl500 Posts: 1,039 Forumite
Part of the Furniture 500 Posts Combo Breaker
Hi thanks for reading basically I got a iPhone 4 contract with orange about 5/6 months ago when I got it I asked to buy a case and paid extra £15 for a gear 4 bumper case recommended to me.
Yesterday while out my phone fell out the case and smashed so I went back but shop doesn't want to know, the case has come apart at the seams looks manafacturing fault , I had to pay apple £120 to fix / replace my phone and was wondering if I could claim this back via orange or trading standards as the case has clearly come apart and that's reason my phone broke?

Thanks


Thanks to this site saved over £300

Comments

  • Tony5101
    Tony5101 Posts: 1,589 Forumite
    1,000 Posts Combo Breaker
    IMO, the best you can hope for would be a replacement case, although after 5-6 months usage of an accessory, it could be seen as fair wear and tear.
    With regard to consequential loss for your phone, I would say you've got absolutely no chance.
  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    It would depend on the type of case. If it's like a purse wouldn't you have noticed the case was faulty before?
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • Hsl500
    Hsl500 Posts: 1,039 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    It was a case that went round the phone and has plastic back
    Thanks


    Thanks to this site saved over £300
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