Virgin Media disgrace

kwikbreaks

metrobus wrote: »

Asked on VM forum this afternoon

guess what,no reply.

Turn around on the forum is virtually never less than 3 days and can sometimes stretch to 8 days. Look at posts the reps have replied to (rep ids are shown in red) recently and see how long they took. I see recent one only took a day but that is very unusual indeed. If it's urgent you need to phone - eventually you should get through and get an answer of sorts.

fosheezy

dave_dph wrote: »

Sometimes you may have to wait a few days for a response on the broadband forum, depends how busy they are.

A few days? I've never seen them reply in less than 5, ever. Usually it's at least a week.