Marc Jacobs reductions at the perfume shop

vicx

24skins wrote: »

Mine appeared this morning, got 3/4s of my order as the Daisy sets had run out. Did intend to use these as presents through the year but am half tempted to keep the Eau So Fresh for myself

Don't rub it in I think you were the only lucky one here to order the Eau So Fresh. It wasn't there when I placed my Daisy order at 5:20pm then it showed briefly an hour or two later but wouldn't let me add to my basket.

abwsco

AlyBaly wrote: »

That is really bad abwsco, what kind of system do they have where they dont serve who comes 1st. The think is a lot of people might have gone to the actual shop if they had known their orders were not going to be fulfilled

That's what has really irked me.

Could understand cancelled orders if it had been a mis-price we were ordering but it wasn't!

kate1967

My first order was cancelled I think because there was 1 item out of stock.
I place another order without the out of stock item and I received that order today.
Perhaps there was a problem if items were out of stock with the charging or crediting of account so they cancelled the order ?

abwsco

kate1967 wrote: »

My first order was cancelled I think because there was 1 item out of stock.
I place another order without the out of stock item and I received that order today.
Perhaps there was a problem if items were out of stock with the charging or crediting of account so they cancelled the order ?

I only ordered the Daisy:(

Mellyx

Just received my CK one summer, Love the smell! Will probably get my other two orders tomorrow or Wednesday. Any updates with anyone else?

juliebunny

Received my Oh Lolas this morning in perfect condition. Think I'm too impatient for online shopping though, and didn't enjoy the wait, knowing how many others had orders cancelled (and having passed by the stores with stock in their windows!) I'll get up earlier for the sales next year!
Great presents though, all sorted for this years birthdays.

Mellyx

My last two orders to be sent still say 'Will be posted into the royal mail network' on the 6th.. :huh: Payment also hasnt been taken for them two yet :huh: Anyone else having the same prob?

Mellyx

Edit- Payment was just taken/Just updated onto my account.

Alan_G_2

I do not recommend The Perfume Shop (online), their service is a DISGRACE. I ordered an item shown as IN STOCK on their website and they took SIX days to despatch it. Even after dispatching, the Royal Mail tracking number did not register anything for a further TWO DAYS, and another two days later it arrived.

I emailed them about it and they never had the courtesy to reply.

I'll never buy from The Perfume Shop again.

sallysaver

HI
Yes Alan, I agree. I also emailed asking for a simple explanation as to why there was no 'order' to their orders and I'm still waiting for a response also. In their defense, the Customer Services Agent's telephone manner was faultless but its pretty obvious now her hands were tied regarding the answers she was giving. Sally