Royal mail international handling fee (moan/warning)

custardy

http://www.businesslink.gov.uk/bdotg/action/detail?itemId=1082224979&type=RESOURCES

Sayaka

custardy wrote: »

as for a breakdown of the charge then this was done under FOI some time ago.go looking

I did before posting, all I could find was "the information you request is not held by Parcelforce Worldwide in the form you have requested."

If you have a link, it would be useful.

custardy

Im not going digging
as I said it was done under FOI
it wont be held on the RM group sites

Sayaka

It may well have been done, but Googling hasn't turned anything up, other than the quote above. Perhaps I'll do my own FOI request.

Quat

It may well have been done, but Googling hasn't turned anything up, other than the quote above.

I have just Googled "royal mail international handling fee freedom of information request". The frst page contained links to a full breakdown of charge several times over.

Sayaka

Thank you, I found this:

18/08/2009
Annex1: Mount Pleasant customs unit cost per item 2007/08

Activity
Cost Element
Cost (£k)
Primary Customs
Managers, Staff, Property
1000
Secondary Customs
Staff, Property, Storage
1308
Delivery Office
Handling, Recording, Property,
900
Cash Handling
Cashiers
50
Return to Sender
Staff
69
RM total costs

3327

Cost per item

£7.99

mazza111

The thing is, it is up to the importer to pay this. Many many items go through without any charges, so people are more reluctant to declare their own goods.

When RM pay the customs fees for you, the item is taken out of mainstream mail and treated like a special delivery, tracked every step of the way. The link custardly has given provides details of how to do this clearance yourself, however, it will mean that you won't get the occasional one slip through the net like they do now.

MartinB-909

Sorry this is old thread but, I have had this a couple of times. the best way is not except the item... it will then get sent back and you can then claim money back from seller, in a eBay situation that is!
That's the strange part, how do royal Mail then get the money, they don't!! They slap on this charge because they can!!
The staff that do these mundane jobs, we caused by not declaring ourselves, are going about there normal working day.

Im not wining just making a point that I never pay the charge it always gets returned and costs Royal Mail even more..

shaun_from_Africa

MartinB-909 wrote: »

Im not wining just making a point that I never pay the charge it always gets returned and costs Royal Mail even more..

So you admit to knowing that there may be charges, yet you refuse to pay these, instead leaving the goods to be returned to the seller. The seller then loses out on the postage costs that they have paid due to your actions.

It's people like you who make me glad that I no longer sell on ebay.

custardy

MartinB-909 wrote: »

Sorry this is old thread. [STRIKE]but,[/STRIKE] I have had this a couple of times. The best way is not [STRIKE]except[/STRIKE]to accept the item. it will then get sent back and you can then claim money back from seller, in a eBay situation that is!
That's the strange part, how do royal Mail then get the money, they don't!! They slap on this charge because they can!!
The staff that do these mundane jobs, we caused by not declaring ourselves, are going about [STRIKE]there[/STRIKE] their normal working day.

Im not [STRIKE]wining[/STRIKE] whining,just making a point that I never pay the charge. It always gets returned and costs Royal Mail even more..

So it costs them money or not?
By the way,I score you a 4/10 on a first post quality scale.