Should I tell of my REFUND

shamwari62

Hi to anyone who can help.

Recently my daughter purchased a sofa from ASDA direct, when it arrived it was completely wrong so they refused the delivery and it was taken back. After much phone calls they were told to re-order again and a refund of the purchase price (£415) would be given.

Because they wanted to get the sofa ASAP and they didn't have the funds (until refund was received) this is where I stepped in and ordered the sofa with my credit card, they duly received the refund themselves about 4 days later and after another 2 weeks sofa arrive and all was great. They then transferred their refund to me all sorted.

So you may think what is my concern, well this all happened in Sept/Oct 2011, and now on the 15th Dec I have received another refund to my Credit Card of £415, stating that the second order I placed was "duly refunded",

My dilemma is do I tell ASDA of this refund they have made by mistake, or put the money is a savings account and wait for them to call me.
Also is there a time limit whereby I am not responsible for paying back the money.

A happy but confused shopper. :j

haynick

I would guess what are your morals like - personally I would contact them and take it from there.

pcombo

if you put the money into your savings account your main account will go minus balance causing you to have a bank charge.

just call asda and discuss with them.

Frogletina

shamwari62 wrote: »

My dilemma is do I tell ASDA of this refund

Yes - I don't see why you see it as a dilemma

aldredd

Drop them an email explaining what has happened and wait for them to take it back.
If they don't, you have it in writing that you told them and gave them to option to rectify it.

easy

pcombo wrote: »

if you put the money into your savings account your main account will go minus balance causing you to have a bank charge.

just call asda and discuss with them.

How do you know what the balance of the OP's account may or may not be?

tomjonesrules

easy wrote: »

How do you know what the balance of the OP's account may or may not be?

Because it's always people like this that come back moaning when a retailer unexpectedly takes a payment and leaves them overdrawn!

pinkshoes

I can't believe you haven't phoned and told them of their mistake already!

Someone might lose their job over it!!

Torry_Quine

Where is the dilemma!

powerful_Rogue

Go to the casino and put it all on red. If you win, give ASDA their money back, if you lose, complain that ASDA have caused you to become a gambler and ask for compensation.

Seriously, What your doing is theft. You know the money isnt yours, SO GIVE IT BACK!

arcon5

Even if you don't tell them, at some point they will realise the discrepency and chase you for the money -- they have 6 years to realise