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Dongle not working??

toochoosey
toochoosey Posts: 7,371 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
in Broadband & internet access
Hi, I'm hoping someone can help me. I have a dongle from Orange that has been working fine for the last ten months but last week I just can't seem to get on to the Internet! I have spoken to orange twice, I have uninstalled and reinstalled the stuff but getting nowhere, any ideas????
TIA

Comments

  • Myser
    Myser Posts: 1,908 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Do you see any network signal bars when you launch the dongle software?
    If my post hasn't helped you, then don't click the 'Thanks' button! ;)
  • toochoosey
    toochoosey Posts: 7,371 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 28 December 2011 at 3:00PM
    It doesn't get that far, constantly initialising???
    Sorry just realised that there is a signal bar and it's full. The dongle is flashing a double green instead of a single blue, if hat means anything??? Thanks
  • Myser
    Myser Posts: 1,908 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Have you tried another SIM from Orange in the dongle?
    If my post hasn't helped you, then don't click the 'Thanks' button! ;)
  • toochoosey
    toochoosey Posts: 7,371 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I don't have another Internet sim ........ I'll get back in touch with orange, thanks x
  • toochoosey
    toochoosey Posts: 7,371 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Tried sim in DD's phone and it wouldn't work so must be the sim..... Glad its not the laptop, will phone orange tomorrow and try and get a new one, thanks all xx
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