Metropolitan and strathclyde police scam. Anyone help?

patman99

Try 'Imunet Project'. It is a cloud-based A/V and is quite good at trapping this sort of thing. Btw, fyi, I have not had this on my PC or laptops yet and am running Kaspersky ISS.

Just a thought, but if you have access to another PC, download and burn 'UBCD4Windows' (you will need a Windows XP disc to hand as part if the build process.
Boot from this and run all the malware removal tools and A/V software. As it is on a CD it is immune to the virus and can even clean-out files that are normally locked by Windows as part of the boot process.

Bogtrotter

tumbletots wrote: »

Hi,

Thanks for all the help. Managed to run malwarebytes but the thing still keeps coming up. Think I will have to pay someone to have a look at it for me after Xmas.:o

I assume you managed to update malwarebytes ok... maybe the malware it's a new variation.

Maybe download and run combofix if possible although it might be a wee bit tricky cos you will have to try uninstall of any virus checker first in safe mode which may or may not work. Alternatively see if you can download a removal tool from your anti antivirus's website.

john52denton

Same problem. Switch computer off. Switch it back on, but disconnect your telephone line as it is loading. Since it appears the virus only works when you are connected to the internet, you can prevent your computer linking to the internet. In my case a small white square appeared, but I was able to use all of the functions of the computer, so I reset it to the previous day. Problem solved.

tumbletots

Hi, thanks will give it a go. Coincidentally I have just come on the computer to hadve another try at sorting it out. Gave up before Xmas and was going to take it somewhere to get it repaired after Xmas. Can you please confirm how it reset it to a previous day. Thanks again.

JJ_Egan

Start run type MSCONFIG
Startup tab

You will find the startup has one or two odd programs untick and PC should start .

.07864488 is a wrong startup type of entry


Removing the start-ups will stop it running but not remove it .

jje

john52denton

It is called "Restore". I went, "Windows Help and Support", typed in "Restore point", clicked on "Click to open System Restore", and followed the instructions.
Note: I only had to restore it to the previous day because I sorted out the problem withi a couple of hours of getting it. You will have to restore it to the day before you got the virus.

tumbletots

Hi,

Thanks everyone for all your help. I finally seem to have sorted this virus. Wouldn't have done it without the help I received on here. Thanks again it really is a lovely community. Hopefully one day I will be computer savvy enough to help someone else!!:j