Tesco unlock code doesn't work: can you help?!

pigeonpie

The code Tesco mobile provided me with for unlocking my mobile doesn't work. I am travelling tomorrow and needed it (and ok, only got around to trying it at the last moment as assumed it would work). I have a Tesco SE K750i.

They told me to: * Please insert the Tesco SIM card in your phone
* Press the main joystick left, then press * twice and then the joystick left again
* You will get a new menu titled 'Personalise'
* Select Network
* Enter unlock code
* Select SP
* Enter another long code no.

After Network the menu goes to MNC Length and has options MNC2 (chosen as default) or MNC3. It doesn't work on either. Tesco unlock support has never heard of this menu option, despite it being their phone. :rolleyes:

Can anyone help please as it just says Wrong Code. I have tried 4x on each option (MNC2 and 3).Tesco say I will have to take it in and get it sent away for unlocking - estimated 2 weeks with no phone. I would rather change operator! It's a PAYG btw.

cheers. PS pls don't suggest anything that could block the phone as would rather travel with a locked one than one that can't receive or make calls! tx.

gaming_guy

i dont know whether this will help

or you could see if you get some help on esato. this site has a lot of people on it, so someone should help you

drahcir_2

cant remember how i do it but i found this
1 - Switch ON your phone without SIM Card,
2 - Press 1 time the left arrow,
3 - Press 2 times the button * ,
4 - Press 1 time the left arrow,
5 - The message "Personalize with MNC2" will appear,
6 - You can now enter the Unlock Code we send to you

(im sure i had a sim in though)

does it show the padlocks on the new menu? you need to unlock the one with a locked padlock

pigeonpie

thanks guys. Still doesn't work. Keeps saying 'wrong code'. Must be a way of doing it as Tesco want me to send it away for 2 weeks, where someone in their tech dept will unlock it. In the meantime it won't work with my french SIM so will have to try to find my ancient mobile.
I will try to email Tesco for another unlock code.

drahcir_2

have you checked the imei for the code they have given matched the one on your phone?
should only be £5-£10 if you get a pro to do it