No TalkTalk broad band for 9 weeks. Help!!!!

alan4

Home Broadband and phone failed on 02/10/2011, after several calls, phone back on after a week, but still no broadband, had 3 x talk talk engineers out saying problem is at exchange, 5 x openreach engineers agree but no one seems able to fix it. Any ideas. I have now demolished two brick walls and my head is very sore.

bod1467

http://www.talktalkmembers.com/forums/index.php

Raise the issue in the TTMF. This way you'll get everything down in "writing" and will likely get a proper response. You should be refunded in full for your whole period with no service.

PS - Change the thread title to include TalkTalk in it. That way the TT rep here on MSE may see it and help get the wheels turning.

alan4

thanks for that, have already changed title and am now trying to register with TTMF. thanks again.