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Wow I'm screwed. Mum's o2 phone bill comes up to £220.

2

Comments

  • sdduk
    sdduk Posts: 1,427 Forumite
    First Anniversary Photogenic First Post
    Well you won't get out of paying that bill but you could give them a ring and ask if you could pay it over a longer time

    offer them like £5 a week on top of your normal bill they may except it
    No harm in asking

    Like everybody as said cancelling the dd won't help your mum it will make thing's twice as bad....if you leave paying O2 will send debt collectors round your house.
    Nobody is Perfect. I am Nobody, therefore I am Perfect.
    :)
  • im-lost
    im-lost Posts: 1,927 Forumite
    keith1950 wrote: »
    Pay up asap and reinstate the direct debit or her credit file will end up showing missed payments and the debt could be be passed to a debt recovery firm if you delay.

    Really? Just for not having a direct debit setup? I think you
    are telling porkies again, having a direct debit setup or not will
    have no bearing on her credit file.
    Cancelling the DD will affect the person's credit record and if you don't pay it it will eventually be sent to collections.

    Really twice in the same thread, come on people, stop with the lies.
    Cancelling a direct debit wont do anything, what will do something #
    is not coming to an alternative arrangement to pay...
  • grumbler
    grumbler Posts: 58,629 Forumite
    First Anniversary First Post Photogenic Name Dropper
    edited 19 December 2011 at 5:57PM
    im-lost wrote: »
    ...having a direct debit setup or not will
    have no bearing on her credit file.
    ...but the missed payment will. Otherwise, what was the point in cancelling the DD if not to avoid paying?
    Really twice in the same thread, come on people, stop with the lies.
    Cancelling a direct debit wont do anything, what will do something #
    is not coming to an alternative arrangement to pay...
    Any alternative arrangement except paying in full and on time (or, probably starting a dispute, but I don't see anything to dispute here) is in fact a default and I am pretty sure it will be recorded as a default.
  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    Combo Breaker First Post
    im-lost wrote: »
    Really? Just for not having a direct debit setup? I think you
    are telling porkies again, having a direct debit setup or not will
    have no bearing on her credit file.



    Really twice in the same thread, come on people, stop with the lies.
    Cancelling a direct debit wont do anything, what will do something #
    is not coming to an alternative arrangement to pay...

    If you read some other threads on here, you will see these are not lies. Cancel a DD and the system shows that a payment has ben missed. Payments and missed payments are reported utomatically to the credit reference agencies.

    And you will find that faceless, automatic computer systems have a programmed path that will result in debt recovery being employed.

    Suggest you do read up some previous threads before giving out wrong advice.
  • keith1950
    keith1950 Posts: 2,597 Forumite
    First Post Combo Breaker
    edited 19 December 2011 at 7:44PM
    Really? Just for not having a direct debit setup? I think you
    are telling porkies again, having a direct debit setup or not will
    have no bearing on her credit file.

    I may not always express myself clearly enough but if you bothered to read my reply properly you will see that I said that if they delayed sorting this out they would have problems.

    Of course not having a dd set up isn't a problem if an alternative method of payment is set up, however the cancelled dd will cause a missed payment on their credit file if it isn't sorted asap.

    You basically said the same thing as me but in a different way, if read my reply properly you would have realised.
    if you delay.

    This is the relevant part of my reply, I have quoted it in case you have poor vision or selective memory.
    I think you are telling porkies again

    Please elaborate ! ( if you know what that means.....der ! )
  • NFH
    NFH Posts: 4,381 Forumite
    Name Dropper First Post Photogenic Second Anniversary
    Your best bet is to ask O2 to recalculate the bill as if you had bought their most favourite bundle in advance. O2's International Favourites bundle would do the trick.
  • victor2
    victor2 Posts: 7,827 Ambassador
    Part of the Furniture Name Dropper 100 Posts
    im-lost wrote: »
    Really? Just for not having a direct debit setup? I think you
    are telling porkies again, having a direct debit setup or not will
    have no bearing on her credit file.

    Really twice in the same thread, come on people, stop with the lies.
    Cancelling a direct debit wont do anything, what will do something #
    is not coming to an alternative arrangement to pay...

    You really should read the rest of the posts you are quoting too....

    OP, as others have said, you'll have to pay the bill, even though it was run up by mistake. But worth calling O2 and explaining what happened. They might reduce the cost a little and at least offer a means to pay it back over time.
    And don't cancel paying the bills without setting up another way to pay them!

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  • NFH wrote: »
    Your best bet is to ask O2 to recalculate the bill as if you had bought their most favourite bundle in advance. O2's International Favourites bundle would do the trick.

    They wont allow you to do that either - to qualify for the bolt on you have to purchase it & dial a number in the UK that transfers you over to the Hong Kong number.

    You would have had to have purchased this before you made the calls.

    Dxxx
  • NFH
    NFH Posts: 4,381 Forumite
    Name Dropper First Post Photogenic Second Anniversary
    They wont allow you to do that either - to qualify for the bolt on you have to purchase it & dial a number in the UK that transfers you over to the Hong Kong number.

    You would have had to have purchased this before you made the calls.
    Are you sure? I'm not an O2 customer so I'm not certain either. What you describe sounds more like O2's International Calling Card. The International Favourites seems to be more of an integrated bundle.
  • Eh yes VERY sure I work for them ;-)

    Dxxx
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