Really need your help quickly. Orange Message Centre Number?

Basically, earlier today for some reason my Nexus S was refusing to send a text to a particular person, it just kept saying message not sent. In a stupid attempt to fix it, I googled for assistance and ended up changing the SMSC number or whatever it is and now I can't send a text to anyone.

I've been searching around and got a converter site where I convert the SMSC number. I was told you enter your phone carrier's SMSC (which is Orange for me) so I found that out to be: +447973100973 and there was an alternative +447973100974, neither work though.

So, I put that in and converted and got this: AT+CMGW=24
079144973701904711
000A9210299232900000AA0CC8F71D14969741F977FD07. Googling told me that it's the first sixteen numbers in the second line you enter in the SMSC bit on your phone, so I did that, pressed update and still none of my messages are sending.

Have I got the carrier's SMSC number wrong? There's also a 'Receiver' box on that converting website but that already had the numbers 0192292309 in it. Tried everything I can but I'm at a loose end now and very frustrated. PLEASE can anyone shed some light and help me fix my phone? Thank you.
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Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Service Center is +447973100973 in my phone.
  • Tried that one, doesn't seem to be working. Thanks though. :(
  • simax
    simax Posts: 1,975 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    If it is only to one number then the issue must lie with the other person. The above SMSC is right. Can you call this person? They may have a call restriction in place.
    I spent 25 years in the mobile industry, from 1994 to 2019. Worked for indies as well as the big networks, in their stores also in contact centres. I also hold a degree in telecoms engineering so I like to think I know what I’m talking about 😂
  • It was originally that I couldn't send a message to just this one person. It's happened before with other people and then a few hours later, I could send them a message no problem. But I tried to find out why I couldn't send a text to this person, ended up refreshing/deleting my SMSC number in the *#*#4636#*#* Phone Information bit and now I can't send a text to anyone at all.

    Unless I'm not entering the right number into the SMSC bit, but after I convert it, I get: 0791449737019047 but that doesn't seem to fix it either.

    My preferred network type is GSM only if that helps. Dunno what that means though.
  • I had the exact same issue with my galaxy nexus with the SMSC number disappearing and here is what was in mine before so hopefully it will fix it.

    Let me dig mine out very carefully and I will post it here.
  • 0791449737019037
  • Craigy_Bhoy67
    Craigy_Bhoy67 Posts: 11 Forumite
    Part of the Furniture
    edited 17 December 2011 at 1:12PM
    Tried that there daleski and still not sending unfortunately. Thanks for your help though.

    Does anyone think setting it back to factory settings will help? What will that do exactly, wipe out my Apps, Messages, Contacts and basically put the phone to what it was when I got it?

    Also, heard putting your sim in someone else's phone, entering the SMSC in their phone and then back into your own might help?

    Tried that there daleski and still not sending unfortunately. Thanks for your help though.

    Does anyone think setting it back to factory settings will help? What will that do exactly, wipe out my Apps, Messages, Contacts and basically put the phone to what it was when I got it?

    Also, heard putting your sim in someone else's phone, entering the SMSC in their phone and then back into your own might help?

    ---

    Incase this helps, when I enter *#*#*4636#*#* and go to Phone Information, this is everything it says:

    IMEI: 354494040425305
    Phone Number: ************ (obviously has my real number)
    Current Network: Orange

    [Run Ping Test]

    Ping IPAddr:
    Ping Host Name
    :
    HTTP Client test:
    Signal strength: -93 dBm 10 asu
    Location: LAC = 5be CID = c053
    Neighbouring CID: UNKNOWN
    Roaming: Not roaming
    GSM Service: In Service
    GRPS service: Disconnected
    Network type: GPRS
    Message waiting: false
    Call redirect: false
    Call status: Idle
    Radio resets: 0
    Data Attempts: 0
    Data Successes: 0
    GSM disconnects: ========DATA========
    Stade: DcInactiveState disconnected with last try at 12:59am
    fail because No Error
    =========================

    PPP sent:
    251 pkts, 49035 bytes
    PPP received: 220 pkts, 98928 bytes
    Number of PPP reset since boot: 0
    Set preferred network type: ( has several choices, the one in bold is the one selected)
    WCDMA preferred
    GSM only
    WCDMA only
    GSM auto (PRL)
    CDMA auto (PRL)
    CDMA only
    EvDo only
    GSM/CDMA auto (PRL)
    Unknown
    ==================
    [Turn Off Radio]

    SMSC: (Box for me to enter number) [Update] [Refresh]

    Toggle DNS check 0.0.0.0 not allowed

    DEM specific Info/Settings (grayed out and cannot click)
  • I had to play around with various combinations until that number held and it was a pain in the a$$ to say the least! If you can find someone with another orange sim you could update the smsc number from that and then put yours back in and try it again.

    Now I am trying to remember how I got mine resolved and if I recall it was more trial and error with finding the number it accepts and I believe it adds all the other stuff onto the end.

    Have you tried putting in 00447973100973?
  • daleski75
    daleski75 Posts: 359 Forumite
    edited 17 December 2011 at 1:17PM
    Give this one a go and click update and fingers crossed.

    079144973701903711000

    P.S blank out the IMEI number just in case as well ;)
  • Craigy_Bhoy67
    Craigy_Bhoy67 Posts: 11 Forumite
    Part of the Furniture
    edited 17 December 2011 at 1:20PM
    I've edited my post before yours deleski, showing exactly what is in my Phone Information bit incase that helps at all.

    I don't have an option to blank out the IMEI number.

    Tried that number there, no luck. Thanks for your continued help!

    Does running a ping test do anything at all?
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