Car insurance renewal 'scam'?

mikey72

That's very simple.
If the insurer doesn't hide it in the small print, it'll be seen, and if they play fair, no complaints, so we wont be paying.
If they hide it and mess the customer about, as it'll cost a fortune apparently, they'll have to price themsleves out of the market, and the rest of of the "none idiots" no doubt will be intelligent and move.
If you pay more to a poor company, who's the "idiot"

English_Electric

rs65 wrote: »

Why not a full refund? When did your old policy expire and when did your new one start?

Sorry. I noew recall the refund is to be full but I got confused since the girl on the phone said I was liable for a couple of days on the dual policy , however I would not have to pay them.

English_Electric

dzug1 wrote: »

But bank charges were NOT found to be unlawful - quite the opposite, though the T&C had to be tweaked.

The Ts &Cs had to be 'tweaked' as they were unlawful!

Arg

jonnyd281 wrote: »

Great so idiots who can't be bothered to read the terms and conditions, key facts documents or renewal documents cost the insurance companies £500 to £1000 for each vexatious complaints driving up the cost of insurance for those of us who actually read the documents sent to us.

I think the people defending these companies ripping us off whether it's autorenewal or "admin" fees, are the real idiots.

jonnyd281

Arg wrote: »

I think the people defending these companies ripping us off whether it's autorenewal or "admin" fees, are the real idiots.

There is no ripoff, last time my car insurance was due for renewal, I had read my terms and conditions the key facts when I got my policy and I read my renewal notice so when I decided to swap I rang up my insurance company and said "don't want to renew", the policy didn't renew, I wasn't charged any admin fees for cancelling or for short term insurance and the company didn't take the premium for the following year.

There is a very simple way to avoid the admin fees and autorenewal if you don't want it - read the terms and conditions, key facts and renewal notice.

dunstonh

I think the people defending these companies ripping us off whether it's autorenewal or "admin" fees, are the real idiots.

I think the people that are too lazy to read their renewal letter are the real idiots. As are those who think it is fashionable to put the blame for everything at the doors of insurers (or banks or whoever) without taking any personal responsibility for themselves.

How is anyone being ripped off? It results in lower premiums and no-one ends up out of pocket unless it is down to their own failure and in the rare cases it is not their own failure, the company would refund.

InsideInsurance

mikey72 wrote: »

It used to be £500.
Even better if it's gone up.

It used to vary by organisation. The better the complaints process, the more they highlighted the FOS etc the lower the fee used to be. The average used to be around £500 but I certainly saw fees ranging from £350 to £750.

Not close to that side of the world any more to know if the amounts or principles have changed recently.

_Andy_

You built a time machine out of a Delorean?

losgiganteskid

dunstonh wrote: »

It results in lower premiums

I've heard it all now !! - pray tell us which motorists are receiving all these "lower premiums" then ?? :rotfl::D

InsideInsurance

Premium = Operation Cost + Technical Premium + Profit Margin

Drive up operational costs and you increase premiums more than they already are.... fairly straightforward concept really.