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Bt Infinity + Line Rental Question
Spitfire55
Posts: 11 Forumite
Hi 
I Currently Pay BT For Line Rental And Unlimited and Weekend Calls.
I Currently Have my Internet Provided by bethere.
When i try to order BT Infinity or Broadband Option 3 It Wants me to pay a 2nd Line Rental.
If i Mirgrated to BT Infinity from bethere(Using a MAC Code) - Surely i can use my Current Line and only pay 1 Line Rental???
Do you need a 2nd Line for Infinity?
Any advise?
I Currently Pay BT For Line Rental And Unlimited and Weekend Calls.
I Currently Have my Internet Provided by bethere.
When i try to order BT Infinity or Broadband Option 3 It Wants me to pay a 2nd Line Rental.
If i Mirgrated to BT Infinity from bethere(Using a MAC Code) - Surely i can use my Current Line and only pay 1 Line Rental???
Do you need a 2nd Line for Infinity?
Any advise?
0
Comments
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BT website is mainly aimed at new customers who need new lines. Call 0800 800 030 then press option 1 and order infinity via BT customer options team. Its a UK team so will be easier for you.0
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I managed to speak to someone on BT live chat - They told me what you said , once yhe system sees you already pay line rental it wont charge you0
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Yeah the online system still needs some tweaks, its always easier placing the order by phone.
1 Line is needed, call customer options they appreciate the sales more
0
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