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payday loan - unauthorised transaction on account - help required
Comments
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Hammyfan can you pm me please?CashBack earned to date - £1244-580
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These are one of the harder ones to deal with as they are governed by laws outside the uk. Can you pm me hammy and i will point you in the direction of the right place for help mateCashBack earned to date - £1244-580
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Your explanation as to the method they are collecting the money from your account is a bit vague. You should have this clarified by your bank. Either it is a Direct debit, A standing order, or a Recurring payment authorisation on your Visa Debit card.
To my knowledge there are no other methods to take money out of ones account.
If its a direct debit...cancel it
If its a standing order...cancel it
If its a recurring payment, report the card lost (not damaged nor request a replacement).0 -
mightyroyals wrote: »These are one of the harder ones to deal with as they are governed by laws outside the uk. Can you pm me hammy and i will point you in the direction of the right place for help mate
How about posting it on here so we can all benefit, instead of PMs?Like all religions, the Faith of the Invisible Pink Unicorn is based upon both logic and faith. We have faith that she is pink; we logically know that she is invisible because we can't see her."0 -
can you not do a chargeback on all transactions?
I don't think that unauthorised transactions are limited in time either?Unless specifically stated all posts by me are my own considered opinion.
If you don't like my opinion feel free to respond with your own.0 -
If the PDL company have charged your Visa debit card then phone Santander and demand a chargeback.
If you are being 100% honest then what the PDL company has done is fraudulent and the money should be charged back to your account immediately.
If you get no luck with the CS representative at Santander then you should speak to their fraud department and keep escalating it until someone listens.
It is not acceptable for a fraud case to take 30days of investigation.0 -
Is the payday loan yours or is it a result of fraud?0
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Thats what i thought..but having reported it as fraudulent they have told me i still have to wait 30 days as payday loan transactions are classed differently by them.
And i am being 100% honest i wouldnt be wasting anyones time on here!0 -
I have never applied for a loan from this company0
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What companies have you applied to/used previously?
They could be within the same 'group' as this company.
Also, do you owe any of them any money?
The Great Declutter Challenge - £876
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