Unsolicited lot?

MrAnalogy

I won a BIN lot a few weeks ago - all went well - good lot, fair price (£12.95), quick delivery, good feed-back exchanged.

However, a couple of weeks later, I received another identical lot!

Obviously a mistake, so I immediately emailed the seller to inform him, saying that much as I would like a "spare", I am sure he would like it back.

He misunderstood, thinking I wanted the duplicate as well, saying just to pay the BIN price via a link he sent in his email reply.

On my reply I apologised for perhaps confusing him, and said that he was welcome to collect it, or arrange for its collection, or to pay the postage for me to return it to him. Since then I have heard nothing.

I do not dispute that the item is his, and that I have no claim on it, but I do not feel inclined to pursue him with further emails for him to take action to reclaim it (although I will, if opinion is that it is the fairest thing to do).

Any advice please?

Thanks

harveybobbles

If you went to the ATM and you asked for £40 and it spat £80, would you keep it or take it into the bank?

forgotmyname

Email them again and just wait for them to contact you.


Tell them you are going to chuck it in the cold damp and leaky shed if they dont respond soon.

soolin

harveybobbles wrote: »

If you went to the ATM and you asked for £40 and it spat £80, would you keep it or take it into the bank?

If I was outside the bank I would take it in, however if they had sent me the money I would expect them to make their own arrangements at their own cost to retrieve it. I would not voluntarily pay for a tracked service back to the bank.

Therefore I cannot see what your example has to do with receiving something via a postal or courier service that is going to cost to send back and where seller appears to be ignoring the issue.

Obviously_the_best

If the seller doesn't reply within 14 days I'd just sell it on eBay and send him half of the funds

MrAnalogy

Thanks for (most of) the replies

Indeed, if he lived next door, I would of course have no issue with dropping it back to him. However, the inconvenience of resealing it and travelling to the PO, and the cost of postage, led me to believe that the ball was more in his court when it came to reclaiming his property.

I will email him once more, asking him to arrange collection or to send me a returns label. However, I must confess, if he takes no action as a result of it I will leave it safely stored for a period of time (?) after which I will assume he has no interest in retrieval.

Hopefully though he will get something organised...

Thanks again.

sharpy2010

harveybobbles wrote: »

If you went to the ATM and you asked for £40 and it spat £80, would you keep it or take it into the bank?

If it SPAT £80 at me, then I'd keep it in disgust, however if it DISPENSED £80 then I'd have to consider my options ;-)

kurgon

MrAnalogy wrote: »

Thanks for (most of) the replies

Indeed, if he lived next door, I would of course have no issue with dropping it back to him. However, the inconvenience of resealing it and travelling to the PO, and the cost of postage, led me to believe that the ball was more in his court when it came to reclaiming his property.

I will email him once more, asking him to arrange collection or to send me a returns label. However, I must confess, if he takes no action as a result of it I will leave it safely stored for a period of time (?) after which I will assume he has no interest in retrieval.

Hopefully though he will get something organised...

Thanks again.

Are you able to just re-seal it and put 'return to sender on'? No cost to either party then.

Micky_Mouse

harveybobbles wrote: »

If you went to the ATM and you asked for £40 and it spat £80, would you keep it or take it into the bank?

Personally I would probably take it into the bank, but I dont know about the other 200 people in the queue.

pondskater_2

OMG this happened at a bank in Wishaw a couple of weeks ago - there was an enormous queue, don't know how many/if any returned the extra :rotfl::rotfl::rotfl::rotfl:

Pembroke

OP, Found this on the Dept for Business Innovation & skills website:

"Under the Unsolicited Goods and Services Act 1971, (as amended) it is an offence to demand payment for goods known to be unsolicited, in other words, they were sent to a person without any prior request made by them or on their behalf.

Someone who receives goods in these circumstances may retain them as an unconditional gift, and does not have to pay for or return any unwanted goods. Anyone who receives a demand for payment for unsolicited goods should report the matter to their local Trading Standards Department.

However, in the case of unsolicited goods received before 1 November 2000, the recipient is required to give notice to the sender to collect them within 30 days, or otherwise to wait for 6 months, before being able to treat the goods as their own property."

http://www.bis.gov.uk/policies/consumer-issues/buying-and-selling/unsolicited-items

hope that helps. You may want to follow what it says in the third paragraph but you don't have to.