Morrisons don't have a warehouse!!

rustyboy21

Kazipoo wrote: »

I went into my local Morrisons last week (where I have shopped for the last 5 years) to find one item I needed was out of stock on the shelf. My daughter found a staff member in the next aisle and asked if he could check in the warehouse for us. He told her that all stock is on the shop floor. I then asked him how he would know about that particular item without looking first, he directed me to a supervisor.

The supervisor then informed me that they do not have a warehouse and that all stock items are put on the shelves as soon as deliveries arrive overnight. I asked her if the gentleman my daughter asked was nightstaff, she said he wasn't, so I asked how it was possible that he was restocking the shelves at 3.30pm if they don't have a warehouse to stock items? She duly told me she would check the warehouse for me and then probably went and stood somewhere for a few minutes while she "checked", came back with a smug look on her face and said "Sorry, we don't have any".

I really can't believe how lazy people can be, don't they know that by going out of their way to check stock, people will remember the good service?

Btw, I know they have warehousing because other staff members have checked stock in the past, and my other daughters boyfriend actually works in the bakery of this store!

I used to call on Morrisons stores in a previous Job

They do not have warehouses in them, they have a very small area with warehouse racking, which contains things like Sugar,Cornflakes and large items which come in palletised and go onto the shopfloor palletised.

The rest of the stock comes in on a daily basis for small stores, twice daily for larger stores, 7 days a week.

Asda do have slightly larger warehouses, but they mostly carry palletised items too.

The warehouses are the local Distribution depots, which are huge. If you want to see what they are like watch Eddie Stobart series on Channel 5

jb66

When I worked tesco the warehouse was chock-o-block in December, so the cages in the middle you couldn't get to, I used to just do a lap of the warehouse, throw a plastic cling film ball at the warehouse guys then come back out and say there is none. There probably was in the middle but there is no way to get to it.

ThumbRemote

For most of the responses above, the staff asked could have given a much more helpful answer. Any of:
"we don't have a warehouse on site, I guess you mean the stockroom, I'll check for you"
"we only have a very small stockroom and it's empty now, everything is out on the shop floor"
"unfortunately the stockroom is jam packed with pallets so we can only get things out in sequence"
would have been more helpful and polite than the response received.