"SIM card rejected"

stilernin

Sorry if this is the wrong place for this question........

My mobile is giving me the message "SIM card rejected". I am an 'oldie' who hasn't a clue I'm afraid.

It is a basic Nokia on an O2 contract.

Any ideas anyone?

thanks

startrekker

I take it you are using an o2 sim, could be dirt on the contacts of the sim card itself, give it a clean with a pencil rubber and try again

rjm2k1

Do you know what a SIM card is or looks like?

Assuming not, take the back off the phone, maybe remove the battery. You should see a small plastic thing with one corner cut off, about the size of a thumbnail probably with some numbers on. You should be able to work out how to remove it by looking at it, take it out and clean the metal contacts with a soft cloth, also clean the contacts where it touches the phone. If you go into a phone shop, they may do this for you, but they will probably also try to sell you something new!

stilernin

Thank you, thank you.............

works now!!

What a great community this is.