We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

www.recycleUrphone.co.uk = SCAM

Options
2»

Comments

  • hillcats
    hillcats Posts: 899 Forumite
    Part of the Furniture 500 Posts Photogenic
    well TBH it was a gamble I can afford to take which I have lost .... Hey-Ho ! Never mind.
    Not the end of the world considering the phone would've probably just ended up being buried in the house.
    ORIGINAL MORTGAGE AMOUNT £106,454.00 (Started Sept 2007)
    NOV 2021 O/S AMOUNT £1,694.41 OUR DEBT REDUCED BY £104,759.59 by std regular, over-payments & off-setting.
    BofE +0.19% Tracker Repayment Offset Mortgage Discounted Sept 07-10 then increased to BofE +0.62% until 2027
  • ayeshasi
    ayeshasi Posts: 1,737 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I wish id searched this site here....i just sent my phone off and no reply to emails or no funds....im so angry....
  • id have to say i agree with all your comments about this company although for me it took 2 weeks plus but i did get paid.

    im suspecting the only reason i got paid was cause i sent my phone registered, as some of these companies "believe" they didn't receive it otherwise, so i had the insurance to fall back on.

    and when chasing them for payment on the 3rd occasion i advised them yesterday that i would firstly be blacklisting the phone, with the network its locked to so as its no use to them and secondly writing to OFCOM.

    today i got paid! into the account whose details i originally supplied and they said the funds had been returned! so i supplied different bank details and they padi into the original ones.
  • I too am now a tad concerned at not having received payment despite having sent the phone off some 5/6 weeks ago.

    The 'company' have confirmed receipt of the handset as they offered me a revised figure. I do wonder whether they do this with all transacations i.e. entice people in with the best offer and then once they have the phone offer a reduced value.

    Having viewed the 'company' address on Google Street view it appears to be a residential block of flats...

    I have done as others have in threatening to blacklist the phone with the network provider, we'll see how I get on....

    Incidentally I only went through them as they offered the largest value and cashback...
  • mark1316
    mark1316 Posts: 5 Forumite
    Looks like my daughter has been ripped off as well . The exact same thing reduced the offer then claimed they paid in and returned then nothing . Phone rings out or goes to BT answerphone.
    I have mailed and threatened to block the phone and contact OFCOM but I have also advised the local police will get involved for theft .

    Mark
  • Hi,

    RecycleURPhone has asked to provide a response. MSE doesn't endorse anything a company says on the forum.

    Hi Mark1316,

    We are really sorry that you are not satisfied with the service you received. Could you please confirm your order number and we would compensate you with 15% off the order value.

    Thanks

    Kind Regards,

    RecycleURPhone Team
    Could you do with a Money Makeover?


    Follow MSE on other Social Media:
    MSE Facebook, MSE Twitter, MSE Deals Twitter, Instagram
    Join the MSE Forum
    Get the Free MoneySavingExpert Money Tips E-mail
    Report inappropriate posts: click the report button
    Point out a rate/product change
    Flag a news story: news@moneysavingexpert.com
  • That's awesome customer service... 6 months after he posted they provide a response.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.