Complaining about Estate Agents.

Mallotum_X

Have you sent the court proof you paid the agent? Either a copy of the bank transfer, or requested a copy of the cheque back from the bank to show the court. Get that done as a priority.

lita

Mallotum_X wrote: »

Have you sent the court proof you paid the agent? Either a copy of the bank transfer, or requested a copy of the cheque back from the bank to show the court. Get that done as a priority.

The court are happy with the proof they have received and have cancelled it (so she said today). I have ordered a certificate of cancellation so I can prove to Equifax that it has been cancelled so they can remove it of my report.

Thank you anyway

DVardysShadow

lita wrote: »

I'm sorry you feel that way but I disagree. I have never had to deal with the courts before so when the agent said she would send the proof off to them, I believed her. I spoke to the courts directly and was told on a daily basis to phone the agents and chase them to get it sorted...which is what I did. If I was meant to deal with soley with the courts, why was I not told this by the courts??

As I see it, you must have received all of your paper work from the court. Now like you, I have never had to deal with a court claim against me, but I know that among what you received was a form for you to provide a defence. You will have recieved this, so you ought to know this better than me!

Also, you were sued for money which you knew damn well you had paid. So you knew equally well that the agent was either incompetent or malicious. And a little bit of thought [or coming on here] would have told you that the agent would not drop the case or lift a finger to undo the damage to you because that would result in them losing their court fee.

I'm annoyed at you for letting these blighters carry on like this when you had your opportunity for your day in court.

BitterAndTwisted

Please, do not breathe a word of what has happened to anyone at all. As DVardy says you had a part in this terrible misfortune albeit out of inexperience or ignorance of the magnitude of what was happening.

DVardysShadow

lita wrote: »

I'm wondering if it's worth going to the local newspaper about them as they have really screwed us in every direction. I'd hate to think they could do it to others too

And get your photos in too? Not wise. A lot of people will see you as authors of your own misfortune. But if you go in with a story which informs readers not to make the mistakes you did, it would be a useful public service. You could have put the Agent back in their box over this with ease.

lita

DVardysShadow wrote: »

As I see it, you must have received all of your paper work from the court. Now like you, I have never had to deal with a court claim against me, but I know that among what you received was a form for you to provide a defence. You will have recieved this, so you ought to know this better than me!

Also, you were sued for money which you knew damn well you had paid. So you knew equally well that the agent was either incompetent or malicious. And a little bit of thought [or coming on here] would have told you that the agent would not drop the case or lift a finger to undo the damage to you because that would result in them losing their court fee.

I'm annoyed at you for letting these blighters carry on like this when you had your opportunity for your day in court.

Unfortunately the day I received the letter I ended up on the phone to my mum bawling my eyes out because I didn't have a clue what to do, who to talk to etc. Unfortunately again, I am stupid enough to think that they would do as they said - thankfully I have learnt from that mistake!! I didn't realise they paid for the court case or that they would lose it if they had to admit they were wrong which would make them act like @rses.

lita

BitterAndTwisted wrote: »

Please, do not breathe a word of what has happened to anyone at all. As DVardy says you had a part in this terrible misfortune albeit out of inexperience or ignorance of the magnitude of what was happening.

DVardysShadow wrote: »

And get your photos in too? Not wise. A lot of people will see you as authors of your own misfortune. But if you go in with a story which informs readers not to make the mistakes you did, it would be a useful public service. You could have put the Agent back in their box over this with ease.

Gawd no! I really don't want my photo in the paper! I just want people to realise what a bunch of idiots the agents are. They are the most 'popular' in our area, they have the most properties up for sale, have sold the most etc etc hence why we went with them. I just want people to know that they 'aint all that' IYSWIM.

googler

lita wrote: »

I just want people to realise what a bunch of idiots the agents are. They are the most 'popular' in our area, they have the most properties up for sale, have sold the most etc etc

There must be reason for this, surely.....

lita

googler wrote: »

There must be reason for this, surely.....

Yeah, they value your house at a decent price and then make you drop it at least once a month! We were only with them 12 weeks but reduced it twice because of them telling us 'we'd get more interest' etc.

After all this happening, we've heard from a lot of people talking about how pants they are.

BitterAndTwisted

They value your property "at a decent price" to get you to sign up with them. Then, alas, market-forces mean that you will have to price competitively to find a buyer. You fell for all of that spiel and then you paid them a nice, fat fee to be released from their clutches. Happens all the time, except most agents don't take their ex-clients to court for monies they have already been paid.

Don't go anywhere near the press. The agents made a grave error but it all could be passed off as an unfortunate and regrettable bookkeeping mistake. And you'd still look like fools for not taking qualified advice while you still had time.