Coach Holiday

Welshman56

I recently went on a 1 night break to Edinburgh with a national holiday company & guess what - they lost my overnight bag. They are now saying that I should claim on my holiday insurance but I'm saying that it's their responsibility, as they have a duty of care to look after my bag from the moment I hand it over to the driver to the moment they hand it back to me (or not in this case) when I arrive at my hotel. Has this ever happened to anyone else?

Buy_It_Now

Welshman56 wrote: »

I recently went on a 1 night break to Edinburgh with a national holiday company & guess what - they lost my overnight bag. They are now saying that I should claim on my holiday insurance but I'm saying that it's their responsibility, as they have a duty of care to look after my bag from the moment I hand it over to the driver to the moment they hand it back to me (or not in this case) when I arrive at my hotel. Has this ever happened to anyone else?

Never been on a coach/bus for at least 20yrs.

C_Mababejive

How do you think they lost your bag...?

Wgat would you expect if your bag was lost on a flight?

Have you read the T & Cs of your agreement with them?