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Talktalk - cost of 0845 and 0870 calls?

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Comments

  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi Lucky,

    Were provided feedback to the relevant team about the uncertainty in the pricing guides for the 0870/0845 pricing for custoemrs on legacy tariffs.

    Hwoever in short the rate is 7.6p per min (as per the price quoted for Talk Evening and Weekend plan rates).

    As advised we have provided feedback to make this document clearer.

    Regards

    Mark
    TalkTalk Online Community Department
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • lucky77
    lucky77 Posts: 218 Forumite
    Part of the Furniture 100 Posts
    Thanks Mark.

    1. Can you confirm that 7.6p per minute applies to 0870 numbers as well as 0845.

    2. You don't mention any connection charge so should a call under 1 minute just cost 7.6p? I'm sure I get charged more.
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi Lucky,

    I was referring to both, they are priced the same.

    Connection charges per call woudl be applicable as per all non includive calls, which will be the standard connection fee.

    Regards

    Mark
    TalkTalk online community department
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Hi Lucky,

    Were provided feedback to the relevant team about the uncertainty in the pricing guides for the 0870/0845 pricing for custoemrs on legacy tariffs.

    Hwoever in short the rate is 7.6p per min (as per the price quoted for Talk Evening and Weekend plan rates).

    As advised we have provided feedback to make this document clearer.

    Regards

    Mark
    TalkTalk Online Community Department

    7.6p? On your website it's now 7.95p...for the sake of accuracy perhaps you should have pointed out that a rate increase was imminent?
  • joe134
    joe134 Posts: 3,336 Forumite
    Hi Lucky,

    I was referring to both, they are priced the same.

    Connection charges per call woudl be applicable as per all non includive calls, which will be the standard connection fee.

    Regards

    Mark
    TalkTalk online community department
    Hi, I am on new aol/tt contract, anytime calls/bb/line rental in advance, are my 0845/0870 free anytime, ??also is18185/1899 blocked ? Never were , been with aol 6 years and used 18185 no probs, but now I,m all aol/tt, llu,cannot use 18185.
    Sorry if this replicates my last post.
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