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Grrrr, RM website down again!!

Smartstamp account is not working however, I found a way of loading my account before so I could still use SmartStamp but all of it is down AGAIN today and I cannot do anything,

Come on RM, sort the damn thing out. I am ordering City Link for some of my parcels tomorrow, 1st class is taking 3-4 days at the moment as well.

Frustrating and annoying.
«1

Comments

  • Obviously_the_best
    Obviously_the_best Posts: 4,086 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Cashback Cashier
    edited 6 December 2011 at 9:25PM
    http://downorisitjustme.com/
    according to this website it is just you it's down for,

    the only people I use in the winter for urgent stuff is APC, the reason being they're franchises meaning they are afraid of the snow, last year with APC everything was running pretty much normally for me, I was really quite impressed. http://www.apc-overnight.com/index.php

    snow.jpg
  • texranger
    texranger Posts: 1,845 Forumite
    its working 100% for me
  • blue_monkey_2
    blue_monkey_2 Posts: 11,435 Forumite
    edited 6 December 2011 at 11:44PM
    Yep it is working now. It was not definately not working earlier as I could not even get to put my card details in and I was trying for about 5 hours in total and could not get my mail done today as I could not get to the Post Office. When I got to the page that let you choose how much to top up by, it just chucked me out to the page I'll show you below.

    I cannot use a courier - no-one wants to pay £5-£8 for the delivery of a large letter sized packet.

    However, click the 'my account' page on the smartstamp page and this is what you get and you have to go onto the 'buy postage' page to load your account - the direct link does not work and has not worked for about 2 weeks:

    News update:





    693688ae-014f-11e1-b325-0800271eb63c.gif

    Make sure you get your cards out in time!
    We are sorry if you have been experiencing problems with our website and for any inconvenience this has been causing. Nick Landon, Director of Customer Experience has updated his message about this here.
  • soolin
    soolin Posts: 74,440 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Paypal postage has stopped working for me again this morning.

    Worse than useless system
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • If you sell a fair bit soolin, you ought to consider a franking machine, you can book parcelforce on them as well
  • soolin
    soolin Posts: 74,440 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If you sell a fair bit soolin, you ought to consider a franking machine, you can book parcelforce on them as well

    I just don't sell enough over the course of a year to make it worthwhile.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • texranger
    texranger Posts: 1,845 Forumite
    looks like they are down AGAIN

    Our website is temporarily unavailable. Full service should be resumed very soon. We apologise for any inconvenience this may cause you.
    If you wish to contact us in the meantime, please use the following phone numbers.
    Thank you for your patience.
  • soolin
    soolin Posts: 74,440 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I got about two European ones done this evening before the system went down and i went back to sticking stamps on envelopes.

    With so much downtime and European post being fairly expensive I am almost out of stamps- so off to order more (assuming that bit of the website is actually working of course)
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • texranger
    texranger Posts: 1,845 Forumite
    edited 7 December 2011 at 11:22PM
    soolin wrote: »
    I got about two European ones done this evening before the system went down and i went back to sticking stamps on envelopes.

    With so much downtime and European post being fairly expensive I am almost out of stamps- so off to order more (assuming that bit of the website is actually working of course)


    if you have a business account then RM site for them is OK, so is postoffice.co.uk. i have a few items to go to australia and have £100 in my online account, so i dont want to go to PO but looks that way.
  • texranger
    texranger Posts: 1,845 Forumite
    Royal mail are down again but this time they are taking the P**s

    if you have a smartstamp account you will be laughing as they are going to give you a payment of £25 as a gesture of goodwill.
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