I GO4 Insurance - BEWARE - leave well alone

rudekid48

InsideInsurance wrote: »

Stand corrected on BDML -v- Budget (BISL) but when trying to correct a post from 2 years ago you really should check your facts:

LOL, didn't notice the date of the post!

Which facts do I need to check though? Maybe you should re-read my post - I said they were nothing to do with Budget .... how is that incorrect?

stugib

rudekid48 wrote: »

I said they were nothing to do with Budget .... how is that incorrect?

They're not, although they were started by two people ex-Budget employees

lacelady1

A word of warning regarding Insurance Companies, namely IGO4 Insurance ltd, read, digest and save yourself time, money and your sanity. :T (Please excuse the obvious profanities that I have failed miserably to disguise but I have copied this from my Facebook status)

I Renewed my car insurance this year and got what I thought was an exceptionally good price from the above company with all the bells and whistles, about £120 cheaper than my renewal notice.

They wanted proof of no claims, driving licence and counterfoil uploaded to their online portal which I duly did except the pink licence as I am waiting for a replacement from the DVLA after my handbag was nicked.

Said insurance company are now trying to load my premium by another 70 quid as I allegedly failed to declare relevant details of two claims, this being the correct date of the claim.

OH YES I DID says I, I did declare full details of both claims, the latter of which is indelibly imprinted on my memory as I was hit by a drunk driver who almost wrote me and my car off to the big scrapyard in the sky.

OH NO YOU DIDN'T says F**KU4WAYSINTHEPOCKET insurance company, you mistyped a digit and instead of declaring 15th October as the date of the claim, you typed 1st Oct on your online proposal, which of course, we cannot supply a copy for you to prove otherwise unless you pay a further 10 quid for a subject access release fee under the Data Protection Act 1988.

For this crime against mankind, I am slapped with a further 70 quid fine.

I am now shafted for another 150 quid on top of my original quote of £204 including credit card transaction fee and not feeling very happy about it.

I received an email this morning addressed to Miss Garner stating that my proof of no claims bonus cannot be accepted as I provided a schedule rather than the renewal notice from my old insurance company and If I fail to supply said information within 7 days, another spell in financial clink to the tune of a further 50 quid or thereabouts.

A curt reply is expedited with the attachment of my renewal notice showing my no claims bonus (again) and stating that both documents contain the same information for goodness sake and I'm Mrs Garner not Miss; if you want to be bloody pedantic, so can I ! (Actually I am divorced but that's another story!)

Now dear reader, you can probably see a pattern here, any minutiae that they can forensically claim to be inaccurate will result in a further financial kick in the nutsack(if I had any) and the inevitable rise in my blood pressure and colour of my language.

So, with my best complaint's head on I've sent a strongly worded letter of (recorded delivery of course, as I am wise to the cries of 'letter? what letter you talking 'bout, we didn't receive no letter bruv'), to the CEO of said, KICKUWHILSTURDOWN4GOODMEASURE Insurance company threatening them with the Financial Ombudsman Service; Have that.....in 8 weeks when they fail to consider my complaint as they will surely do.

I've also instructed my credit card company to block any attempts by them at extracting more dosh and thank the God of Consumer Rights that I paid in full rather than in installments.

Since Sunday night I have been receiving text messages and emails stating they 'urgently' require my documents, completely ignoring the fact they have them, in duplicate.

I am now at the point of cancelling my transaction but it will cost me £75 cancellation fee so I am prepared to stick it out come what may. Further complaint gone in about the constant harassment over the weekend for information they already have. :mad:

The moral of the story is, ladies and gentleman, if its too cheap to be true, it most probably is. :(:(

Chapter 2 when I've had a response...