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Just received this email from o2
simon123
Posts: 203 Forumite
Hi everyone,
I've searched for the original thread but can't seem to find (I'm male, it's probably just "on the side!") the offer of the free mobile phone from o2 last week that many of us thought it was worth a try.
Anyway, just received this from o2:
Dear Customer,
Thank you for placing an order with O2 Online.
We're really sorry, but due to a fault which we experienced on our website, we were not able to process your order. The good news is that we've now fixed the fault and would like to invite you back to place your order again should you still wish to do so by clicking on the following link https://www.o2.co.uk/shop.
We're really sorry for the inconvenience. .
Kind regards,
O2 Online.
shop.o2.co.uk
Like hell I'm gonna re-order!
Anyone been successful in receiving their order?
I've searched for the original thread but can't seem to find (I'm male, it's probably just "on the side!") the offer of the free mobile phone from o2 last week that many of us thought it was worth a try.
Anyway, just received this from o2:
Dear Customer,
Thank you for placing an order with O2 Online.
We're really sorry, but due to a fault which we experienced on our website, we were not able to process your order. The good news is that we've now fixed the fault and would like to invite you back to place your order again should you still wish to do so by clicking on the following link https://www.o2.co.uk/shop.
We're really sorry for the inconvenience. .
Kind regards,
O2 Online.
shop.o2.co.uk
Like hell I'm gonna re-order!
Anyone been successful in receiving their order?
0
Comments
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Oh yeah, I forgot about that.
I didn't bother ordering.0 -
i emailed back quoting their terms and conditionsQuidco £875.12:money:Topcashback £267.26:money:iPoints 12604pts:beer:Pigsbck 800pts;)Cashle $16.09:TKudosnetwork £50 Amazon:eek: FreebieJeebies £30 Amazon:rolleyes:BingoPort £30 Amazon:j, Lightspeed £15 Amazon Voucher:money:, ConsumerPulse £100 Argos :cool:Valued Opinions £10 Argos:p, MySurvey 1490 Nectar Points:money:Updated 28/04/20090
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You have to ring up, explain your rights "Its their fault they had a fault in the website, they entered a legal contract" and that they should offer you a phone of the same value as a customer.. they offer the 02 ice or 02 jet. Use your imagination. Read the T+C'S of the conformation e-mail. But DO NOT threaten just explain to them.
Emailing them wont do anything, ask to speak to the manager
Don't live a little, live a lot 0 -
How Much Do They Offer It To You For And Can I Havr The Number Please Also What Do Isay To Them?
0 -
i got the same email. got a perfectly good phone so cant be bothered complaining.Started Comping again July 2008
Wins - nothing so far
0 -
Same here - worth a try - lost nothing, not worth getting het up about0
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Goodaz wrote:You have to ring up, explain your rights "Its their fault they had a fault in the website, they entered a legal contract" and that they should offer you a phone of the same value as a customer.. they offer the 02 ice or 02 jet. Use your imagination. Read the T+C'S of the conformation e-mail. But DO NOT threaten just explain to them.
Emailing them wont do anything, ask to speak to the manager
do you have the number or can you phone the customer service thingy via mobileQuidco £875.12:money:Topcashback £267.26:money:iPoints 12604pts:beer:Pigsbck 800pts;)Cashle $16.09:TKudosnetwork £50 Amazon:eek: FreebieJeebies £30 Amazon:rolleyes:BingoPort £30 Amazon:j, Lightspeed £15 Amazon Voucher:money:, ConsumerPulse £100 Argos :cool:Valued Opinions £10 Argos:p, MySurvey 1490 Nectar Points:money:Updated 28/04/20090 -
I got one as well, the order clearly went through or we wouldn't all have comfirmation emails!! I certainly wont be using any o2 sim cards!£2009 wins - Vodkat Cocktail kit :j
Quidco: £401.37 (£15 admin fees deducted) / Piggy Points: 3000 + £100 boots vouchers / Ipoints18,3980 -
Why are people getting so irate about this?
You tried to exploit an error, nothing came of it. You have lost nothing.
Why be so bitter?0 -
Toxic_Bunni wrote:Why are people getting so irate about this?
You tried to exploit an error, nothing came of it. You have lost nothing.
Why be so bitter?
I agree....no-one has paid any money, so why are people getting so annoyed with O2.
:rolleyes:0
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