MSE News: BT prices to rise this Saturday

Heinz

MiserlyMartin wrote: »

The calls are now very expensive and especially when you include the connection fee. At this rate it will soon be cheaper to use your mobile if it isn't already, then people will ditch the landline completely if it weren't for the fact you need one for decent broadband!

You do follow Martin (Lewis's) advice and use 18185 don't you?

sbradnam

Hi all

Got completely unhooked from BT about 3 years ago (with Sky) and am soooo glad when I read stuff like this. Sky looking after the line (and repairing/maintaining) has been absolutely fine.

All kinds of little discounts, and simple, simple contract...I recommend a speedy annulment for those of you fed up with the behemoth that is BT!!

:j

Heinz

sbradnam wrote: »

Sky looking after the line (and repairing/maintaining) has been absolutely fine.

No they're not. Only BT Openreach is allowed to do that.

savemoney

Not happy with PO service or the lack of it I emailed them around a month ago with a question about whether it would effect my LLU broadband I need confirmation that it wont. No reply. So I emailed them again 3 days ago no reply. I really want to tell BT to go shove there line rental where sun dont shine I am sick to death of price rises and farting around with billing

I only use BT for landline and primus for phone. I know I will loose primus. I dont make many calls broadband is far more important to me than the phone

clockworks_2

Does anyone here have any personal experience with primus? At £6.49 they're well under half price of BT. I do not use my landline to make calls at all- I don't even have a phone connected to it. I have my broadband via sky and have the sky talk package ( i receive a discount for carrying all my calls via sky - the call i never make). Can i just switch to primus without down time on my broadband. Do i need to inform sky etc?

thanks

Guys_Dad

If you use 1571 or caller display, just check that your new supplier can provide the same.

Secondly, before switching, try ringing the new supplier's service desk and see how long they take to respond. Some of the cheapest have really rubbish service.

Unfortunately, I can't get cable in my area otherwise I would have explored that option, but since it was not available, I did a deal on payment up front with a couple of add ons for nothing.

Paulie'sGirl

I can't believe this is legal. How can they tell me of the price hike on the day they do it? Surely they have to give us reasonable time to decide if we want to continue with them at the new cost?

Can anyone tell me if there's any mileage in this argument before I give the BT call centre both barrels?

Many thanks,

PGxx

Ady87

PG, you will have received several notifications.

Look at your last bill, BT have been notifying (at OFCOM's request) since the 1st of September. Notification was included with the BT Update magazine and also in a copy of your bill.

If you are online and quarterly billed you do unfortunately run the risk of not actually hearing about it till after the 3rd, such as this case, but you are still allowed the same time frame as everyone else.

Your services may have gone up 95p or so, but a call to the retentions team could save you several pounds a month, ask them whats available before going in all guns blazing.

Sisyphean_Task

BT 2011 annual report
http://www.btplc.com/Sharesandperformance/Annualreportandreview/pdf/2011_Report_of_the_Directors.pdf

Ian Livingston
Base salary £892,000
Annual bonus
£1,415,250 in cash
726,514 deferred shares
Pension
£32,000
Incentive shares awarded
1,675,769

Tony Chanmugan
Base salary
£504,000
Annual bonus
£604,350 in cash
232,680 deferred shares
Pension
£151,000
Incentive shares awarded
707,546

Gavin Patterson
Base salary
£521,000
Annual bonus
£645,750 in cash
232,680 deferred shares
Pension
£104,000
Incentive shares awarded
744,786

Don't fall for the smokescreen about banker's pay. The UK is being looted.

nicko66

Just emailed BT to ask that I receive proper paper billings again as there's no longer any discount for paperless billing. They've emailed back saying 'Sorry, but unfortunately we won't be able to reply to your email.'

Not acceptable is it?!