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Orange increasing PAYM contracts by 4.34%?!

blondnc
Posts: 42 Forumite


Hi there,
Just received a text today from Orange telling me that my bill will increase in price shortly. Surely as I am in the middle of the contract they are obligated to giving it to me for the length of the contract?
Here is what Orange say:
As you probably know, inflation is at a 20 year high, which is having a significant impact on businesses and households alike.
Unfortunately, we've had to re-evaluate our prices for the first time and are sorry to say that there will be a 4.34% increase in our monthly plan prices from 8 January 2012. This is lower than the Retail Price Index measure of inflation, which currently stands at 5.4%. Out of plan charges, such as calls, texts and data will not be changing.
http://link.orangeworld.co.uk/studio/paymchanges/planupdate/
Any help?
Just received a text today from Orange telling me that my bill will increase in price shortly. Surely as I am in the middle of the contract they are obligated to giving it to me for the length of the contract?
Here is what Orange say:
As you probably know, inflation is at a 20 year high, which is having a significant impact on businesses and households alike.
Unfortunately, we've had to re-evaluate our prices for the first time and are sorry to say that there will be a 4.34% increase in our monthly plan prices from 8 January 2012. This is lower than the Retail Price Index measure of inflation, which currently stands at 5.4%. Out of plan charges, such as calls, texts and data will not be changing.
http://link.orangeworld.co.uk/studio/paymchanges/planupdate/
Any help?
0
Comments
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I have not had this text, but read that they can do this (and that it will apply to me as well
)
Apparently, there will be a clause in your (everyones) contract saying that they can do this.
See to the right of the forums page - under "Latest MSE News" for the story "Orange to raise monthly mobile costs".
http://www.moneysavingexpert.com/news/phones/2011/11/orange-to-raise-monthly-mobile-costs?utm_source=forum&utm_medium=sidebar&utm_campaign=box0 -
As well as the article mentioned, there is already a lengthy (official?) thread on this subject...
https://forums.moneysavingexpert.com/discussion/comment/48894975#Comment_48894975
Your questions are answered within the first few posts.0 -
Hi
See:Read the full story:
Orange to raise monthly mobile costs
And join the discussion: MSE News: Orange to raise monthly mobile costsHi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.Never ascribe to malice that which is adequately explained by incompetence.DTFAC: Y.T.D = £5.20 Apr £0.50
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