orange web problems !!

peter_holland

I've been using the 30 free-texts-a-month from Orange on their website, but for about a week, i've been getting the same error when sending texts; it says:


Quote:
Sorry, unfortunately there has been a problem with your request.
A fault has been reported.
Please try again later.
Also, most probably unrelated, i've received a new free SIM card with 1000 free texts, but receive an error everytime i send a text.

What's going on with Orange lately?
Anyone else has problems?
:mad::mad::mad:

slenderkitten

yeh i just noticed this too, i would call them up and ask what is going on and send them an email with the link to it.

david69_2

They have upgraded their severs and are having nightmares i got my missus to sign up to orange about 3 weeks ago to get magic numbers etc and she's regretting it now .
First of all they send here a paper bill and charge for itemised billing and now she can't get online to view her usage she is giving me right ear ache.
Its happening to alot of new customers mainly she has rang them up and gets through to the indian call centre thats a waste of time even trying to explain anything to them.

slenderkitten

david69 wrote: »

They have upgraded their severs and are having nightmares i got my missus to sign up to orange about 3 weeks ago to get magic numbers etc and she's regretting it now .
First of all they send here a paper bill and charge for itemised billing and now she can't get online to view her usage she is giving me right ear ache.
Its happening to alot of new customers mainly she has rang them up and gets through to the indian call centre thats a waste of time even trying to explain anything to them.

so your saying they will reinstate it and they have not got rid of the online txt facility?

slenderkitten

the website is back up again to send free text go to http://web.orange.co.uk/p/communicate/home their email and communicate page theres a link right at the very bottom of the page called send a free text. login as normal.