We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Recovery disc not booting. Help please.

Options
2»

Comments

  • rmg1
    rmg1 Posts: 3,159 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It does sound like a serious overheating problem.
    I'd take it back to your nearest Best Buy store to get it sorted if you aren't confident in taking laptops apart (I wouldn't be).
    Avoid PCWorld like the plague!!!
    :wall: Flagellation, necrophilia and bestiality - Am I flogging a dead horse? :wall:

    Any posts are my opinion and only that. Please read at your own risk.
  • TonyMMM
    TonyMMM Posts: 3,423 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    xxdeebeexx wrote: »
    thank you. I am concerned that that would invalidate the waranty if I was to have a go myself.

    dx

    In that case contact Dell and get them to sort it out ... shouldn't be that fluffed up if its only a few months old.
  • closed
    closed Posts: 10,886 Forumite
    edited 28 November 2011 at 7:58PM
    system restore or factory restore?

    A Dell laptop should have a factory restore partition, which is the easiest way of reinstalling windows
    !!
    > . !!!! ----> .
  • Robisere
    Robisere Posts: 3,237 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Combo Breaker
    I just posted this link earlier, on "Return faulty laptop to Best Buy or Dell?"

    http://www.bbc.co.uk/news/business-15616445

    Best Buy are definitely closing: the USA HQ is closing all UK stores. Contact your Laptop manufacturer for advice.
    I think this job really needs
    a much bigger hammer.
  • scotty_591
    scotty_591 Posts: 60 Forumite
    Another bit of advice. Have you tried booting it in safe mode?

    This only boots up the needed drivers and you should be able to do a system restore from this (tap F11 at startup - Varys with different computers).

    Also, have you tried windows startup repair? Tap F8 at startup, go to 'Advanced Boot Options' and select 'Repair your Computer'

    Hope that helps
    (F keys and menu names vary from computer to computer so you might have to play around with it)
  • xxdeebeexx
    xxdeebeexx Posts: 1,964 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    scotty_591 wrote: »
    Another bit of advice. Have you tried booting it in safe mode?

    This only boots up the needed drivers and you should be able to do a system restore from this (tap F11 at startup - Varys with different computers).

    This did the trick !! Thank you! Thank you!

    It is now running perfectly well. I managed to do all the updates last night and it's still running perfectly.

    I have run chkdsk and wondered if there was anything else I needed to do before my sigh of relief.

    Thank you so much for the help and advice on this thread. It has saved me a lot of money and time

    dx
  • scotty_591
    scotty_591 Posts: 60 Forumite
    No problem at all, I am glad that I could be of some help :)
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture