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Talktalk essentials rural exchange without llu

Been offered the talktalk essentials broadband £3.25 / month offer but my exchange hasnt been unbundled by talktalk.

Does anyone know if this is now available to all bt customers. Previously I was told Id have to pay an extra £15 / month because I was on a rural exchange!

Good news if its true but get a different answer from talktalk every time I ring.

Comments

  • david29dpo
    david29dpo Posts: 3,984 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Very unlikely. Most charge more for rural non llu lines
  • grajay
    grajay Posts: 14 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Having been in the same situation I can confirm that without LLU on your exchange you will have to pay the extra £15/month. The price of rural living I guess.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Possibly your exchange is in the process of becoming LLU for TT? Name the exchange and someone can check for you.
    No free lunch, and no free laptop ;)
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 30 November 2011 at 4:04PM
    Hi,


    To clarify if LLU is not present then a 15 charge will be applicable for BB services via IPstream

    However it is possible that, as macman described, the exchange may be due to be unbundled shortly (i.e before the completion date for any order placed) and LLU may become available. During the course of this year TT are unbundling more and more exchanges to increase the reach of LLU services and we are actually ahead of target at the half way point, so this scenario is not improbable.

    We would however need to know the exchange the customer is connected to in order to confirm this with more certainty.

    Regards

    Mark
    TalkTalk Online Community Department
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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