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Phone got stolen on holiday and Vodafone is demanding money
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Why did he wait up to 24 hours to report it? Within 24 minutes would have been more reasonable.sugarbabe84 wrote: »Vodafone was contacted within 24hours and the phone was reported stolen.
When he got back, Vodafone told him he has to repay the £380 even though he had reported the phone on time.
Your brother has to cover Vodafone's loss as a result of his negligence. However, I do not believe he has to pay Vodafone's profit on top of that loss. Therefore Vodafone should be asking him only to pay its cost price of the services consumed by the thief.0
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