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No email from Vodafone to say bill is ready

agrinnall
agrinnall Posts: 23,344 Forumite
10,000 Posts Combo Breaker
I have been in an 18 month contract with Vodafone since September 2010, and around the 10th of each month I get an email to say that my bill is ready to view. Until this month, where the DD being taken from my account on the 16th was the first thing I saw. Have other people failed to get an email or is it just me? I'm suspicious that it's coincided with the rate increases to 'simplify' billing (which I'd forgotten about but this thread made me realise that I'd had a text about it in September).

Comments

  • gjchester
    gjchester Posts: 5,741 Forumite
    agrinnall wrote: »
    I have been in an 18 month contract with Vodafone since September 2010, and around the 10th of each month I get an email to say that my bill is ready to view. Until this month, where the DD being taken from my account on the 16th was the first thing I saw. Have other people failed to get an email or is it just me? I'm suspicious that it's coincided with the rate increases to 'simplify' billing (which I'd forgotten about but this thread made me realise that I'd had a text about it in September).


    Got mine as usual.

    Could be it failed to send, got spam filtered by you or your ISP too.
  • Tony5101
    Tony5101 Posts: 1,589 Forumite
    1,000 Posts Combo Breaker
    Mine arrived as usual too (sadly!)
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Every other email from Vodafone has arrived OK (including two since I should have had that one) without being marked as spam so I don't think it will have been filtered out. If other people are getting them OK then it's either a personal vendetta against me :mad: or a glitch in sending them on a particular day. I guess I'll see what happens in December and take it from there.
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