We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Astronomical Charges for using internet on your phone (Simplicity Tariff)

mark5211 · 2011-11-23 15:04:43

My friend's son is on 02 Simplicity Monthly and he has been using his phone to watch utube, my friend has just discovered that £177 has been debited from her account for October and after checking the bill for November its already well over £1000, they have been in touch with O2 and after 6 days they finally replied and…

Comments

zagfles Posts: 21,545 Forumite

23 November 2011 at 8:22PM

ruggedtoast wrote: »

All you can do is ask them to forgive some of the charges as a goodwill gesture.

Yes - and keep on at them about it. Write them a letter if you get nowhere on the phone. They do usually give a discount on this type of excessive bill.

Again illustrates the folly of getting contract phones for children...

0