Idiot Hotmail question about unrecognised ID

morganlefay

Please can someone cleverer than I am help ? Yesterday I opened a new hotmail account to separate my own mails from a small business interest's mails. To cut a long story short it won't recognise my new 'Windows Live ID' today, tho I wrote it down and know I have it correctly. And there seems to be no help facility which addresses that problem - just a means of getting a new password - but if it won't recognise your ID you're stuck. So today I opened another account, and blow me down it's done the same thing again. I closed it and then went back in to check and all was well, but 5 mins later it said there was no such ID so I'm completely stuck again.
can anyone out there tell me what I have got wrong, or is it Hotmail's fault ? I need this second account and am about to lose business for want of it, :mad:

Neil_Jones

The windows Live ID when you sign in is the full email address (whatever @ hotmail.com/uk). Simply signing in later with the portion of the address before the @ sign isn't going to work.

Hotmail is not the only source for an email address. Other providers available include GMail, Yahoo and the one provided by your ISP.

morganlefay

Thanks Neil, I did put in the entire new address (for new account) and for both new accounts I set up it now says that there is no such Windows Live ID - which is mad since I set up two different accounts with two different IDs, one yesterday and one today, which it just doesn't recognise after the first login.

Will have to go with someone else I suppose, but am just used to how hotmail works. Thanks...