Electricity for aged

Judge1

Can ANYONE help me. I am trying to get a better deal for my very old and disabled parents in law. NPower is charging them £246 a month for a tiny 2 up 2 down may be 1000 sq feet. At 93 and 90 years old they have a very limited income and £246 a month is a massive chunk. ANY advice would be great.

Thanks

macman

The square footage is not really relevant. What is their actual annual usage in kWh? That DD suggests a usage of around 30,000 kWh-incredibly high even assuming all electric heating. and no E7. If they are heating all electric with panel heaters then yes it is going to be very expensive, it would be better to switch to storage heaters on E7.
How is the property heated and what Npower tariff are they presently on?
Are they on E7, if not is it an option?
Is the house properly insulated? Loft, double glazing, cavity walls?

Judge1

The property is fully insulated, double glazed and on economy 7 however they do have two electric heaters which are supposedly energy efficient.

macman

Then if they are running E7 already then that indicates incredibly high usage of the electric heaters-remember that all usage of these outside E7 off peak hours is charged at a premium rate.
All electric heaters are 100% efficient and for the same rating will cost exactly the same to run, regardless of their type or price.
To assist further you need to post the annual kWh consumption from the bills and split between cheap rate and day rate. If they are not using at least 30% on E7 then something is wrong.
Have the storage heaters been set up correctly to give maximum heat at the end of the day-are they having to switch on the panel heaters then to top up as the output falls away?
You also need to rule out any metering issues-but first confirm the annual usage.
PS' I'm assuming that their last bill and DD is based on actual meter readings (which need to be submitted at least quarterly) and not on over-estimated readings?