PC World £50 Voucher Issue

Leevis

Hi All
I recently bought a laptop from PC World. I chose the laptop carefully (well not as carefully as i thought) and intentionally chose one that had a £50 voucher as i wanted to get some other bits and peices.
Asked if i could use the voucher at point of sale and they said NO you will have to wait until Feb 2012 to use it, ok i thought, i can wait.
Turns out that you can only use this voucher IF you spend £200 or more in Feb.
I think that this is a disgraceful sales technique and this offer is akin to what you get in the mail each day from Pizza delivery merchants.
I dont mind spending the money to get a voucher but when you have to spend more to get it, it crosses the line.
Nothing i can do about it really, other than to vent and warn others.
Anyone know what i can do? I compained and they basically said i cannot do anything, asked if i can return laptop and get my money back but they said yes if it was unopened (which it isnt).
Wording a letter to the MD of PC World at the moment, already complained to Watchdog about this one.
Interestingly enough, when i was looking at laptops there was only a few with this offer, now it seems the majority of them have it.
Anyone got any bright ideas? i think that this is scandelous
Lee

Spank

On the website it clearly says "terms and condition apply" it's easy to find them & easy to read, sorry m8 but it's your hard luck

Leevis

I definately agree, just think its a rotten offer (if you can call it that)

Leevis

Although i did buy this at the store and not online and i really do not think it was that clear, especially as it was only random laptops on offer

shellsuit

I was looking for a new laptop and saw the voucher deal, but read the T&C's first as I knew they wouldn't just throw a £50 voucher at people to spend on anything with a no minimum spend.

closed

Most offers are not quite as good as the marketing makes out, once bitten twice shy

Esqui

Or you could not have been given a voucher. What have you lost?

If people gave me £50 for nothing, even with conditions like that, I'd be rather grateful.

Leevis

Yeah i agree definately once bitten twice shy etc but its all well and good online when you can see/read the T&C but in store its a different matter altogether.

What bites me the most is that you get a voucher for £50 when you spend £500, in my book that is a good deal, but this voucher only becomes live when you spend an additional £200, great if you have two seperate spends planned but rotten if you dont.

You should earn a voucher, they are never free but i feel that i have earned this one by already spending £500. Grrr this is sooo wrong in my book.

L

The_ICT_Engineer

Well, PC World are the evil empire, Anyone who shops there is asking for trouble.

peterx

Why shop there when you have got the likes of Amazon.

grizzly1911

And they wonder why these types of sheds are struggling.

IMO many poorly trained staff in products (A+ in xselling attempts), limited customer service, limited or non existent support in the basic purchase price. Uninterested in any subsequent failure/problems, not that competitive and then smoke and mirrors offers:think: