Help with slow laptop - hijackthis log

Somerset

Not sure where to get the commit charge on taskmaster - I've gone to Taskmaster - Performance and it says :

Physical Memory (MB)
Total 2907
Cached 1909
Free 13

Kernel Memory (MB)
Total 186
Paged 108
Nonpaged 78

System
Hendles 22579
Threads 953
Processes 95
Up Time 0:37:59
Page File 1424M/6022M

I've had a read of the sticky 'How to speed up a slow PC' and gone through the steps (as best I can) but I may have missed deleting some things I need to delete as I erred on the side of caution.

My hijackthis log is below :

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:17:14, on 10/04/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Sunbelt Software\Personal Firewall\SbPFCl.exe
C:\Program Files\Toshiba\Utilities\KeNotify.exe
C:\Program Files\Toshiba\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files\Toshiba\TOSHIBA Web Camera Application\TWebCamera.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Windows\System32\ThpSrv.exe
C:\Program Files\Toshiba\TECO\TEco.exe
C:\Program Files\Toshiba\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files\Toshiba\HDMICtrlMan\HDMICtrlMan.exe
C:\Program Files\Toshiba\TPHM\TPCHWMsg.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba TEMPRO\TemproTray.exe
C:\Program Files\Toshiba\Registration\ToshibaReminder.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\NETGEAR\WG111v3\WG111v3.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Toshiba\HDMICtrlMan\HCMSoundChanger.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10e.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://aol.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
O4 - HKLM\..\Run: [TUSBSleepChargeSrv] %ProgramFiles%\TOSHIBA\TOSHIBA USB Sleep and Charge Utility\TUSBSleepChargeSrv.exe
O4 - HKLM\..\Run: [SmartFaceVWatcher] %ProgramFiles%\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
O4 - HKLM\..\Run: [HWSetup] "C:\Program Files\TOSHIBA\Utilities\HWSetup.exe" hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [KeNotify] C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
O4 - HKLM\..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
O4 - HKLM\..\Run: [TWebCamera] "%ProgramFiles%\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [ThpSrv] C:\Windows\system32\thpsrv /logon
O4 - HKLM\..\Run: [Teco] "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [HDMICtrlMan] C:\Program Files\TOSHIBA\HDMICtrlMan\HDMICtrlMan.exe
O4 - HKLM\..\Run: [TPCHWMsg] %ProgramFiles%\TOSHIBA\TPHM\TPCHWMsg.exe
O4 - HKLM\..\Run: [NDSTray.exe] "C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe"
O4 - HKLM\..\Run: [cfFncEnabler.exe] "C:\Program Files\TOSHIBA\ConfigFree\cfFncEnabler.exe"
O4 - HKLM\..\Run: [Toshiba TEMPRO] C:\Program Files\Toshiba TEMPRO\TemproTray.exe
O4 - HKLM\..\Run: [Toshiba Registration] C:\Program Files\Toshiba\Registration\ToshibaReminder.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\staples\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [TOSHIBA Online Product Information] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [TOSHIBA Online Product Information] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe (User 'Default user')
O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files\Toshiba\TRDCReminder\TRDCReminder.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OneNote Table Of Contents.onetoc2
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NETGEAR WG111v3 Smart Wizard.lnk = C:\Program Files\NETGEAR\WG111v3\WG111v3.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: eBay - {76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/710-44557-9400-3/4 (file missing)
O9 - Extra button: Amazon.co.uk - {8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.co.uk/exec/obidos/redirect-home?!!!!!Toshibaukbholink-21&site=home (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} (HPDDClientExec Class) - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsVista.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: TOSHIBA Web Camera Service (camsvc) - TOSHIBA - C:\Program Files\Toshiba\TOSHIBA Web Camera Application\TWebCameraSrv.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SbPF.Launcher - Sunbelt Software, Inc. - C:\Program Files\Sunbelt Software\Personal Firewall\SbPFLnch.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Sunbelt Personal Firewall 4 (SPF4) - Sunbelt Software, Inc. - C:\Program Files\Sunbelt Software\Personal Firewall\SbPFSvc.exe
O23 - Service: Notebook Performance Tuning Service (TEMPRO) (TemproMonitoringService) - Toshiba Europe GmbH - C:\Program Files\Toshiba TEMPRO\TemproSvc.exe
O23 - Service: TOSHIBA HDD Protection (Thpsrv) - TOSHIBA Corporation - C:\Windows\system32\ThpSrv.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - Unknown owner - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe (file missing)
O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
--
End of file - 12127 bytes

Any and all help appreciated.

closed

follow steps 5, 8, 10

https://forums.moneysavingexpert.com/discussion/2436849

tick and fix these using hijackthis

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite....x/qtplugin.cab
O16 - DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} (HPDDClientExec Class) - http://h20264.www2.hp.com/ediags/dd/...sticsVista.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

doesn't this machine have wireless built-in? Are you using a usb netgear adapter?

much of the bloat on there appears to come from toshiba.

rmg1

Somebody correct me if I'm wrong, but you also appear to be running Avast (which is currently on version 6 and you have version 5) and Windows Defender.
You need to pick one and get rid of the other. I'd go for Avast.
There's also a load of stuff running at startup you don't need (Adobe, QuickTime, iTune and Java Scheduler). Not sure about the other startup items.

Somerset

closed wrote: »

follow steps 5, 8, 10

Thank you closed

I tried doing most of the sticky before I posted (maybe not successfully)

5) As far as I'm aware, I've got PC Tools (firewall) Avast (virus) & spybot (spyware). I know I've got standard microsoft security (disabled) which was installed pre-purchase but I don't know how to, or if I should remove it.

8) http://www.malwarebytes.org/StartUpLite.exe I tried this before posting but have a problem. Site loads, numerous things pre-ticked for 'disable' eg sunjavaupdatesched - but when I click on continue, I get the message ''Error on value : Sunjavaupdatesched. There was an error creating a MSConfig key''. I have to click OK and this message appears for every pre-ticked item. So nothing is actually done.

10) I did this and removed obvious rubbish and old phone. The java thing I can't - 'untick place icon in system tray' will not stay unticked. I do it and apply/ok but it's still ticked when I go back to check. Also having trouble disabling error reporting - control panel, system, advanced ... then no 'error reporting' element, just performance, user profiles & startup/recovery options.

Many thanks for all help. I'm having to answer everything piecemeal.

Somerset

''tick and fix these using hijackthis''

I can't - it won't. I click on the item, say 'fix' and then get the following error message.

For example - O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite....x/qtplugin.cab

Please help us improve HijackThis by reporting this error.
Click Yes to submit
Error Details
An unexpected error has occured at procedure:modBackup_MakeBackup(sItem=016 - DPF: (02BF25D5-8C17-4B23-BC80-D3488ABDDC6B) (Quicktime Object)
Don't know if you need the rest - it continues ????

Same story on
O16 - DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} (HPDDClientExec Class) - http://h20264.www2.hp.com/ediags/dd/...sticsVista.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab

This doesn't get the message - seems to work - but when I go back and do a new log - it's still there ?
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

Somerset

closed wrote: »

doesn't this machine have wireless built-in? Are you using a usb netgear adapter?

much of the bloat on there appears to come from toshiba.

Umm, hereby I display my ignorence. I think it's got in-built wireless but how do I check ? I thought the netgear stuff was to do with our broadband ? but I'm floundering here really.

There's a huge amount of Toshiba stuff when I look at the control panel - programs. All installed pre-purchase. Tbh I haven't got a clue what's needed or not needed so have obviously left it alone.

Somerset

rmg1 wrote: »

Somebody correct me if I'm wrong, but you also appear to be running Avast (which is currently on version 6 and you have version 5) and Windows Defender.
You need to pick one and get rid of the other. I'd go for Avast.
There's also a load of stuff running at startup you don't need (Adobe, QuickTime, iTune and Java Scheduler). Not sure about the other startup items.

When I went through the 'sticky' before I posted, I uploaded Avast 6 (as recommended). I already was using Avast ( I assume the previous version ) but don't know how to get rid of the previous version ?

My control panel/programs just shows :
avast! Free antivirus AVAST software 165MB

So I can't isolate the old (to delete) and new versions ??

Also I don't know how to delete Windows Defender and am not confident I should ??? I understand I probably don't need it but just need reassurance the world won't end if I delete it (plus how do I delete it).

closed

5 suggests uninstalling everything except avast and windows firewall, so that includes your Sunbelt 3rd party firewall. defender is still showing up as running, so not disabled properly. The world won't end. If the disable defender instructions in the sticky don't work, googling it will save time.

right clicking on the avast icon will tell you the version, new versions often retain old folder names.

it's difficult to write instructions for multiple OS's when they change the interface for no reason, error reporting instructions were for XP - google

are you running hijackthis and startuplite as admin?

if you don't have a usb wireless dongle hanging out of it, and are on the net wirelessly, you don't need the netgear software installed.

you can delete O16 (downloaded program files) inside IE, but deletion isn't that important, really just to tidy the log.

Don't have a Tosh handy to check all those toshiba exe's, but you should be able to find out what they are, and whether you need them by looking at all the icons near the clock as you kill them in task manager

Somerset

closed wrote: »

5 suggests uninstalling everything except avast and windows firewall, so that includes your Sunbelt 3rd party firewall. defender is still showing up as running, so not disabled properly. The world won't end. If the disable defender instructions in the sticky don't work, googling it will save time.

Ok, have removed and freshly installed avast (from the sticky link). Right clicking doesn't tell me the version but the sticky said 6.

Sunbelt ?? I used it before PC Tools. I thought I'd removed it but did see it flicker by when scanning. So it's somewhere in the system but it's not showing in control panel/programs and I tried 'start' 'start search' with sunbelt and it finds nothing. So not sure how I find it to delete it ??

Going to google the 'disable defender' now.

I'll come back to your other comments after dinner

Greatly appreciate the help closed.

closed

O23 - Service: Sunbelt Personal Firewall 4 (SPF4) - Sunbelt Software, Inc. - C:\Program Files\Sunbelt Software\Personal Firewall\SbPFSvc.exe

make sure windows firewall is on after uninstalling sunbelt.

http://www.vista4beginners.com/How-to-disable-Windows-Defender

disable these (or as many as you can find) using msconfig, startup

O4 - Startup: OneNote Table Of Contents.onetoc
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Toshiba Registration] C:\Program Files\Toshiba\Registration\ToshibaReminder.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - Global Startup: NETGEAR WG111v3 Smart Wizard.lnk = C:\Program Files\NETGEAR\WG111v3\WG111v3.exe
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [TOSHIBA Online Product Information] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [TOSHIBA Online Product Information] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe (User 'Default user')
O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files\Toshiba\TRDCReminder\TRDCReminder.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - HKCU\..\Run: [Google Update] "C:\Users\staples\AppData\Local\Google\Update\Goog leUpdate.exe" /c
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

reboot, post a fresh hijackthis log

if anything stops working as a result, go into msconfig and re-enable then reboot.

Somerset

closed, don't know how much further I am, starting to feel disheartened.

Defender is disabled. Sunwall - I cannot stop - I went into the c drive, deleted it, rebooted and it was still there.

Using msconfig, startup - most of the items listed aren't there. I've tried to screen shot what msconfig, startup shows.

Will post a new hijack log next.