Help with Trend Micro Hijack File

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None of theones are running in msconfig
I have disabled arror reporting
Having read on your other post about Avast lasting just one year I will keep to Avira

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:08:34, on 20/11/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 SP2 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\system32\FsUsbExService.Exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Macrium\Reflect\ReflectService.exe
C:\Program Files\TalkTalk\bin\sprtsvc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://omega-search.com/find/panel_search.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;127.0.0.1;<local>
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Free History Cleaner - {ECC5778A-6E88-BFCE-13CE-81F134789E7B} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Free History Cleaner - {ECC5778A-6E88-BFCE-13CE-81F134789E7B} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira Realtime Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira Upgrade Service (AntiVirUpgradeService) - Unknown owner - C:\DOCUME~1\Marshall\LOCALS~1\Temp\AVSETUP_49c00419\basic\avupgsvc.exe (file missing)
O23 - Service: Avira Web Protection (AntiVirWebService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: FsUsbExService - Teruten - C:\WINDOWS\system32\FsUsbExService.Exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Macrium Reflect Image Mounting Service (ReflectService) - Unknown owner - C:\Program Files\Macrium\Reflect\ReflectService.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe
O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
--
End of file - 6425 bytes

closed

avast lasts forever, a popup will appear annually you simply have to click a button once a year to reregister, which takes about 5 seconds.

still a lot of things there that I keep repeating, so I don't know if you are trying to do these or not, and still no commit charge

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closed wrote: »

avast lasts forever, a popup will appear annually you simply have to click a button once a year to reregister, which takes about 5 seconds.

still a lot of things there that I keep repeating, so I don't know if you are trying to do these or not, and still no commit charge

What is commit charge??????

What are you repeating other than Avira

I have done the error reporting and the things in msconfig.

Sorry if I am being thick, please bear with me!!!

closed

the thing you posted in the first post.

My Commit Charge on Taskmaster (task manager) was
Total 613832
Limit 1736596
Peak 766864

would be useful to know (after a reboot), if this is going down, and if the machine is any faster, which I presume is your aim?

The things I suggested or covered were

avira
google update
talk talk supportsoft
nokia pc connectivity
mbam and macrium
and check ie proxy

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Commit Charge

Total 523772
limit 173596
Peak 615940

Thanks, you must think I am thick, just not pc literate. This is really stretching me . Once again many thanks.:beer:

closed

not sure if you are missing my edits, see post 15

did you install cleanmem? have you paid for avira, or using the free version? what do you connect the nokia phone for?

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closed wrote: »

not sure if you are missing my edits, see post 15

did you install cleanmem? have you paid for avira, or using the free version? what do you connect the nokia phone for?

avira
google update
talk talk supportsoft
nokia pc connectivity
mbam and macrium
and check ie proxy

Cancelled (or think I have) Talk Talk and Google updates.cleanmem installed. mbam paid for pro edition, What is check ie proxy? will do the Macrium after I back-up. No Avira is free version.

closed

commit charge is still reasonably high, probably down to avira and malwarebytes combination running all the time.

see post 11 re proxy

is it any better?

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closed wrote: »

commit charge is still reasonably high, probably down to avira and malwarebytes combination running all the time.

see post 11 re proxy

is it any better?

Yes there is an improvement.
Cannot find how to do the proxy settings - went into options -connections but then what????

closed

lan settings