Compensation on Dry Cleaning

real1314

Outcome 1:-

They give you what you spent in cash (£85?), charge you for the dry cleaning (£20), you get your dry cleaning back but they get the clothing you spent money on.

Effectively they leave you with your stuff dry cleaned and they covered the cost of providing clothing for the event.

Financially you have spent (£20)
Asset wise your position is unchanged
You would have received "compensation" to meet your losses.

Outcome 2:-

They give you £50
They waive the £20 fee
They give you £20 of vouchers
You get a cleaned dress back
You keep the new stuff you bought.

Compared to Outcome 1:
Financially you are now £70 better of cashwise (£50 extra and no £20 fee) ; and have £20 of vouchers.; £90 in All better off.
Asset wise, you have your original stuff and all the stuff you bought.
You have gained everything you bought.

If you want Outcome 1, which is what the law would require, go for it. :cool:

unholyangel

real1314 wrote: »

Outcome 1:-

They give you what you spent in cash (£85?), charge you for the dry cleaning (£20), you get your dry cleaning back but they get the clothing you spent money on.

Effectively they leave you with your stuff dry cleaned and they covered the cost of providing clothing for the event.

Financially you have spent (£20)
Asset wise your position is unchanged
You would have received "compensation" to meet your losses.

Outcome 2:-

They give you £50
They waive the £20 fee
They give you £20 of vouchers
You get a cleaned dress back
You keep the new stuff you bought.

Compared to Outcome 1:
Financially you are now £70 better of cashwise (£50 extra and no £20 fee) ; and have £20 of vouchers.; £90 in All better off.
Asset wise, you have your original stuff and all the stuff you bought.
You have gained everything you bought.

If you want Outcome 1, which is what the law would require, go for it. :cool:

You forgot to mention than the OP had a duty to mitigate their losses
So yes, the company have been more than generous in what they've offered.

ddks

real1314 wrote: »

Outcome 1:-

They give you what you spent in cash (£85?), charge you for the dry cleaning (£20), you get your dry cleaning back but they get the clothing you spent money on.

Effectively they leave you with your stuff dry cleaned and they covered the cost of providing clothing for the event.

Financially you have spent (£20)
Asset wise your position is unchanged
You would have received "compensation" to meet your losses.

Outcome 2:-

They give you £50
They waive the £20 fee
They give you £20 of vouchers
You get a cleaned dress back
You keep the new stuff you bought.

Compared to Outcome 1:
Financially you are now £70 better of cashwise (£50 extra and no £20 fee) ; and have £20 of vouchers.; £90 in All better off.
Asset wise, you have your original stuff and all the stuff you bought.
You have gained everything you bought.

If you want Outcome 1, which is what the law would require, go for it. :cool:

Strangely Outcome 1, yes I'd gladly give them the assets, which I didn't want, but had to purchase out of necessity & would have much preferred to have kept the money in the bank.
If I still had that money in the bank that is worth more to me than keeping the asset.