Talk Talk International Not Working

john_kent

Hi

I am on Talk Talk International but have been unable to use the service this weekend. we have to put 18418 infront of the international number we need.

Is anyone else having problems

jhp

Sorry to here that,so you have to pay them to make what should be inclusive calls,because unlike other suppliers they require you to dial an access code to get them.

Another good reason not to use them!!

john_kent

I have used skype instead. just a pain as i have lots of friends in Canada

leecher_2

same here with calls across the pond, but I ain't blaming TalkTalk. Should I?

Heinz

leecher wrote:

same here with calls across the pond, but I ain't blaming TalkTalk. Should I?

If they advertise the calls as being included (provided you dial the specified prefix) but the prefix doesn't work, yes, of course Talk Talk is to blame.

utilitybroker

leecher wrote:

same here with calls across the pond, but I ain't blaming TalkTalk. Should I?

I have also read on more then one occassion that people have been charged for inclusive calls even when they used prefix. So keep an eye on your bills.;)

Other suppliers who offer inclusive calls just let you dial them direct. Talk Talk conveniently ask you to dial access code,which if you forget to do your charged. How convenient !!!

leecher_2

it's just that I thought that there was a problem with the US numbers that I was trying to reach. I'll phone customer services tomorrow.

leecher_2

utilitybroker wrote:

So keep an eye on your bills.;)

I always check my bills online when I'm checking my emails. cheers

john_kent

Just called mate in Oz and he connected ok.

leecher_2

I still can't connect to the US. I have tried several numbers.

Heinz

leecher wrote:

I still can't connect to the US. I have tried several numbers.

Are you on CPS? If so, dial 1280 to hop back onto BT and use one of the 1p/minute 0844 gateway providers in the MSE International Callchecker