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Using Word 2007 but cannot open .docx files

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Comments

  • lynnemcf
    lynnemcf Posts: 1,233 Forumite
    Sorry for the delay in replying, my Internet decided to play up (I'm having all the luck). Turned out the client had a problem their end so files were sent again and are now fine.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    lynnemcf wrote: »
    I understood if I edited a document in Open Office it was then not compatible with Word ...

    Yes, it is, as long as you resave it as a .doc. or .docx ,which is not the default. You can change the default in the OO Preferences menu.
    One good one out of four suggests to me a file corruption issue-get them resent one file per email.
    No free lunch, and no free laptop ;)
  • patman99
    patman99 Posts: 8,532 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    Unless it is a document you need to edit, get your client to use LibreOffice (OpenOffice is now dead in the water, with only one person still working on it). LibreOffice can load/save in '.doc' format or export as a '.PDF'.
    Never Knowingly Understood.

    Member #1 of £1,000 challenge - £13.74/ £1000 (that's 1.374%)

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  • lynnemcf wrote: »
    Turned out the client had a problem their end so files were sent again and are now fine.


    .............................
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