Using Word 2007 but cannot open .docx files

lynnemcf

Today, for no reason I can fathom, I can not longer open .docx files. I have just been sent a file by a client to edit and I cannot open it. I have been working with this client for 7 years and get one or two files a day. Today, out of the four files sent to me I can open only one ... HELP

mcfisco

They aren't very large files are they?
I seem to recall there is a 512Mb limit

You can create them bigger than 512 but not open them again

debitcardmayhem

Questions - there are always questions
1) What is the message - there is always a message and possibly a code
2) Are you downloading them first

NeverAgain_2

Open Office opens docx files.

http://www.openoffice.org/

lynnemcf

It was sent to me as an email attachment

The message I get is

Word experienced an error trying to open the file
Try these suggestions
*Check the file permisions for the document or drive
*Make sure there is sufficient free memory and disk space
*Open the file with the Text Recovery converter

Sambucus_Nigra

Have you tried saving it as another filename, and deleting the 'x' off the 'docx' and seeing if it will open then?

lynnemcf

Sambucus_Nigra wrote: »

Have you tried saving it as another filename, and deleting the 'x' off the 'docx' and seeing if it will open then?

I dont have an option to "save as"

All I can think of doing is going to my friends house and using her computer, so see if it is a problem with my computer

lynnemcf

NeverAgain wrote: »

Open Office opens docx files.

http://www.openoffice.org/

I understood if I edited a document in Open Office it was then not compatible with Word ...

Sambucus_Nigra

lynnemcf wrote: »

I dont have an option to "save as"

All I can think of doing is going to my friends house and using her computer, so see if it is a problem with my computer

When you get the email, save the document. Then click on the document and copy and paste a copy. Then click on 'rename file' and rename it something.doc. Then try opening it.

lynnemcf

Sambucus_Nigra wrote: »

When you get the email, save the document. Then click on the document and copy and paste a copy. Then click on 'rename file' and rename it something.doc. Then try opening it.

I am using googlemail (not sure if that makes a difference) and if I as much as hover over the name then the file opens. If I click on it then it opens. But thanks for trying to help.

Sambucus_Nigra

Do you want to send it to me and I'll sort it for you?