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Halifax Online Banking Improvements

chimpanzee23
chimpanzee23 Posts: 111 Forumite
in Budgeting & bank accounts
Just to let everyone know there WILL NOT be any changes to the Halifax Online banking service in the future. I know they have promised this but it isn't going to happen.

I sent them a email and they have cancelled the plans to improve it.
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Comments

  • gelato_cat
    gelato_cat Posts: 2,970 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    LOL! Thanks for the info. I had the beta version for about five minutes and was wondering where it went to.

    Suze

    chimpanzee23 wrote:
    Just to let everyone know there WILL NOT be any changes to the Halifax Online banking service in the future. I know they have promised this but it isn't going to happen.

    I sent them a email and they have cancelled the plans to improve it.
    I’m a Forum Ambassador and I support the Forum Team on the Savings & Investments, Small Biz MoneySaving and House Buying, Renting & Selling boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the Report button, or by e-mailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • Mikeyorks
    Mikeyorks Posts: 10,377 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Was only enquiring as to its whereabouts yesterday. And it still says 'coming soon' (:rolleyes: ) at the top of my Portfolio.

    So that's been a spectacular bit of nothing ... after all the hype and demo screens. Ah well ... at least I know where stuff is on the existing one.
    If you want to test the depth of the water .........don't use both feet !
  • techno_geek
    techno_geek Posts: 419 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    The old system sure could use an overhaul though!
  • BASFORDLAD
    BASFORDLAD Posts: 2,418 Forumite
    i wonder why they changed thier minds, i used the new version for a bit., and managed to up my overdraft!
    For everthing else there's mastercard.
    For clampers there's Barclaycard.
  • crazyfj
    crazyfj Posts: 297 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    they have only just added this to the main pages in the last couple of weeks!

    http://www.halifax.co.uk/contactus/site_changes.shtml?intsrc=promo1A
  • Mikeyorks
    Mikeyorks Posts: 10,377 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    chimpanzee23 wrote:

    I sent them a email and they have cancelled the plans to improve it.

    I was talking to one of their CS Managers earlier today, on a different subject - and she advises this is not the case.

    They have run into (unspecified) unexpected problems in development - but she was quite clear (and checked with a colleague) it is going ahead.

    Internally - they're working to March. But are loathe to publicise that in the light they've already been seen to miss several 'coming soon' dates
    If you want to test the depth of the water .........don't use both feet !
  • newfoundglory
    newfoundglory Posts: 1,912 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I do hope these improvements will eventually arrive.... halifax online banking is in desperate need of some improvements and a face lift.....
  • gelato_cat
    gelato_cat Posts: 2,970 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I was worried there for a minute that someone at Halifax knew what they were talking about - but no, seems that the right hand still doesn't know what the left hand is doing!

    Good old Halifax :D

    Suze

    chimpanzee23 wrote:
    I sent them a email and they have cancelled the plans to improve it.
    Mikeyorks wrote:
    I was talking to one of their CS Managers earlier today, on a different subject - and she advises this is not the case.
    I’m a Forum Ambassador and I support the Forum Team on the Savings & Investments, Small Biz MoneySaving and House Buying, Renting & Selling boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the Report button, or by e-mailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • techno_geek
    techno_geek Posts: 419 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Suzey wrote:
    I was worried there for a minute that someone at Halifax knew what they were talking about - but no, seems that the right hand still doesn't know what the left hand is doing!

    Good old Halifax :D

    Haha! Good old Halifax indeed! :rolleyes:
  • someone
    someone Posts: 831 Forumite
    Part of the Furniture 500 Posts Name Dropper
    perfect, they have decided to "upgrade" there site, but guess what, it doesn't work !!!

    If i try and click on a link in the profolio it trys to load the site https://banking./Servicing/App/SelectAccountVerify.asp
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