Asda price overcharge and got a free £2 gift card

lipidicman

jordylass wrote:

I have claimed on an undercharge, but the woman at CS obviously thought I was a nutter, and kept saying, no-one ever complained about being undercharged before

The concept makes sense!

If you go get your £2 voucher and they correct the price it could save them big money.

You are doing them a big favour and if they get funny with you point this out to them!

Honestly, you cant get the staff these days!

But, if the undercharge is good, then let us know first!

mhoc

I had a wine carrier with six bottles of different wines at Tesco. The girl only scanned one, thinking that they were all the same. Went to customer service and got a full refund, 6 free bottles! Sadly they were special offer wines and not champagne. (Still I got to use my extra points vouchers form the wine club, 250 points for spending more than £10 and 200 for 2 bottles of white) Pity its not like this everytime in Tesco!

Mary

mp7125

Hi

Was in Asda yesterday and bought a bag of satsumas for 48p. There were some packets priced at 78p. Guess what? Got charged 78p so not only did I get money back but also on request £2 gift voucher. Lady in front of me had been overcharged on some other food items - she got her money back but no gift voucher. In my local Asda (Leicester) unless you ask you won’t get the £2.