system recovery

biddy79uk

hi,,,first off ide like to tell you what happened,
i turned my commy off and 1 hour later when i got back
i turned it on,and got this message,,,
"a disk read error occured-press ctrl+alt+del to restart"
after doing that it tries to restart but i get the same message

ive tried to load the boot disk up to re-install windows from scratch
but after it says press any key to boot
i press a key and it says "checking your system configuration"
like its supose to,,,but the screen after sticks which is totally blank,
what can i do???
please help

j_davies

Ok its a computer or PC anyway have you got XP with SP2, have you been turning off your PC properly as so many people miss the start and shutdown routine.

biddy79uk

i always log off propperly/start and turn off,,,
i have all original disks that came with commy
and when i try to put the boot disk in
it says press any key to boot,,,so i press a key
but it gets stuck on the next screen after it says checking system configuration which is blank

yes its a P4 DESK-TOP

imho

Have you tried system restore in safe mode ?

j_davies

biddy79uk wrote:

yes its a P4 DESK-TOP

:rolleyes:

Er thats not the make and model unless built as an Individual machine.

Maybe something like a Dell (manufacturer), Dimension (model), C521 (model number or type)

biddy79uk

imho wrote:

Have you tried system restore in safe mode ?

i cant even get to load up ,,,
when you first turn on your commy you get the black screen with all commy info on,, i get a message that says "a disk read error occured ctrl+alt+del to restart"

biddy79uk

j_davies wrote:

:rolleyes:

Er thats not the make and model unless built as an Individual machine.

Maybe something like a Dell (manufacturer), Dimension (model), C521 (model number or type)

err!!!!! i no that:beer:

just for quickness tho;)

biddy79uk

ive just read in the manual to insert the recovery disk
and i did so,,,
it done some sort of test PCI SCAN COMPLETE was in it as thats all i saw cos it was so fast
and now i get this message whilst the recovery disk is in
"the file RETTEN.EXE is missing in the original directory,

if the file has been deleted this recovery is not available any more,

if the RETTEN.EXE file has been moved to another directory or drive
you have tostart the recovery manually

then a letter A:\>- the line starts blinking
as if i have to do something

j_davies

biddy79uk wrote:

err!!!!! i no that:beer:

just for quickness tho;)

Quickness maybe but no help at all as you can appreciate different PCs work in slightly different ways also in conjunction with default BIOS settings.

imho

biddy79uk.oh i had same problem as you a few years back.In the end a techie friend of mine reinstalled windows for me .

imho

http://www.hardwareanalysis.com/content/topic/19004/
Look