Installing Zone Alarm

pottersfolly

Hi I dont know what I am doing so I am asking for some advice please.

I tried to install zone alarm after reading windows fire wall wasnt any good but it tells me to disable my anti virus, now when I click on AV icon it says snooze do I click this or do I exit it??

many thanks because I know one of you out there will know the answer

espresso

If you have the option to "snooze" your anti-virus, it is switching it off for a pre-determined time i.e. 15 minutes. I have never needed to switch off anti-virus when installing but if it say to so, then just remember to switch it back on again.

pottersfolly

espresso wrote:

If you have the option to "snooze" your anti-virus, it is switching it off for a pre-determined time i.e. 15 minutes. I have never needed to switch off anti-virus when installing but if it say to so, then just remember to switch it back on again.

many thanks I will give it a go.

pottersfolly

espresso wrote:

If you have the option to "snooze" your anti-virus, it is switching it off for a pre-determined time i.e. 15 minutes. I have never needed to switch off anti-virus when installing but if it say to so, then just remember to switch it back on again.

I have tried that but its telling me to uninstall the anti virus(AV) as there may be a conflict between the zone alarm & the virus protection if I uninstall it can I reinstall it later?? or do I have to install a different anti virus.

espresso

Is it just Zone Alarm or Zone Alarm Security Suite?

pottersfolly

Just zone alarm

espresso

You should not need to uninstall your anti-virus to install Zone Alarm, I never have! What happens if you ignore this message? Did you try switching it off?

pottersfolly

I didnt go any further because I'm a scared & I dont know how to switch if off - when I click the tray icon its says exit - does this switch it off?

espresso

Which anti-virus? I would guess that if you click on the Exit in the tray icon it will turn the program off.

pottersfolly

eTrust EZ antivirus 7.0

espresso

Just install Zone Alarm, it should be OK. I have never uninstalled any anti-virus when installing ZA.