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British Gas owe me money!

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Comments

  • tripled
    tripled Posts: 2,883 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    If as I suggested you ask them to amend the opening reading and date on the account, you won't have paid for the same gas twice :)
  • gwapenut
    gwapenut Posts: 1,435 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    tripled wrote:
    If as I suggested you ask them to amend the opening reading and date on the account, you won't have paid for the same gas twice :)

    Yes I saw that thanks but a couple of things put me off ...

    1. It's a bit late, it's 6 months on and I've already registered a certain moving in date / meter reading. Don't want to give them any ammunition for accusing me of fraud (despite the motives being pure and not depriving them of any money).

    2. It took over 4 months to get any kind of acknowledgement, let alone bill, that I was a customer (they spent a while telling me they were not even supplying me) with £100s of pounds of debt mounting up and housemates moving out. I don't want to tip their fragile billing system over the edge and be back to square one begging for bills.

    But knowing then what I know now, I'd have registered exactly as you suggest. A little white lie which makes the outcome more honest and easier for everyone, BG included.
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