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Would this fall under SNAD?

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Comments

  • Obviously_the_best
    Obviously_the_best Posts: 4,086 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Cashback Cashier
    edited 9 November 2011 at 10:17PM
    I don't know why people are so nice to sellers that mis-describe their items, from me they get no warning if it's SNAD then it's a PayPal dispute and negative feedback immediately
    (as you can tell I hate stuff that isn't exactly what I ordered)
  • I tend to give private sellers benefit of the doubt.

    I once myself managed to miss-describe the size of something due to a typo & not double checking my listing.

    They buyer left negative feedback as it wasn't the size noted on the listing. I emailed them to appologise for my mistake & I offered them a refund, but they said it was ok anyway and decided to change their feedback.

    What I'm saying is give your seller a chance to rectify the problem before going in all guns blasing with a dispute. Makes it nicer for everyone that way.
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