£75/month water bill?

skintandscared_2

Quick update! I had a Veolia water man out today to check our meter. We had a bit of a shock. The meter which has our flat number on, and has been used for all our readings, is NOT our meter!!! :eek: As soon as I turned the tap on, the water man turned off our supply - and it's a totally different meter to the one we thought was ours. He actually told me that in blocks of flats it's quite normal for them to GUESS which meter supplies which flat!!

When I called the water company to notify them of what had happened, the girl told me we would need to supply another reading in 2 weeks so they could estimate our correct bill. I replied, surely you already have readings of this meter going back to day one - you just currently have those readings registered against a different flat number?! She said.... "oh yeah, I didn't think of that" :rotfl:

Anyway, they have immediately reduced our direct debit to £25 per month, and they are investigating what rebate we should receive on our payment so far.

I feel sympathy for the previous tenants of this flat though. They may well have been paying for far more than they actually used.

The rest of the flats in this block are all owner-occupied. They haven't really been very interested in our tales of huge water bills compared to all their flats. I have a feeling they will be now - when they realise that it's one of THEIR flats that actually has the huge bill!!!

midnight_express

£25 a month for 5 people is likely to be an under estimate.

Lube

We pay £31 for family of 4 with YW we are slightly in debt