Santander E-Saver

molerat

Any existing customer managed to open one on line ? Applied via on line banking (easier and quicking for existing customers !!) and first attempt it did not like me changing my home number which was listed under mobile (error P???? interface not available) so tried again leaving the number as it was so then got error P???? the e-mail address used is already on file please use another ....... which part of "existing customer" does their system not understand !! :mad:

kostigovs

Nope. Phoned the freephone number and all went smoothly. Mind you the subsequent paper work they sent me was enough to make me think whether it was worth the effort

cbrpaul

worked perfectly all online for me

exel1966

Opened issue 3 and issue 4 online in a matter of seconds without problem once logged into online banking.

cyclonebri1

molerat wrote: »

Any existing customer managed to open one on line ? Applied via on line banking (easier and quicking for existing customers !!) and first attempt it did not like me changing my home number which was listed under mobile (error P???? interface not available) so tried again leaving the number as it was so then got error P???? the e-mail address used is already on file please use another ....... which part of "existing customer" does their system not understand !! :mad:

A a Santander customer with an existing e saver account, have you seen the rate they are paying to existing account holders??

As a result of that for the last year my account has held £0.00.

Moved about £25k through it but it was there for only several nano seconds;)

gterr

cyclonebri1 wrote: »

A a Santander customer with an existing e saver account, have you seen the rate they are paying to existing account holders??

As a result of that for the last year my account has held £0.00.

Moved about £25k through it but it was there for only several nano seconds;)

I phoned and asked if I could move my money from the Issue 3 ESAVER (whose bonus had expired) to a new Issue 4 account in order to take advantage of a new 12-month bonus, and they said no problem and opened the new account in seconds. I then transferred the money over and asked them to close the (empty) old account.

I have done the same thing with a Santander ISA in the past: once the 12-month bonus expired I transferred to the newest Santander ISA offering, complete with bonus. This avoids having to move money to a new bank every 12 months.

cyclonebri1

gterr wrote: »

I phoned and asked if I could move my money from the Issue 3 ESAVER (whose bonus had expired) to a new Issue 4 account in order to take advantage of a new 12-month bonus, and they said no problem and opened the new account in seconds. I then transferred the money over and asked them to close the (empty) old account.

I have done the same thing with a Santander ISA in the past: once the 12-month bonus expired I transferred to the newest Santander ISA offering, complete with bonus. This avoids having to move money to a new bank every 12 months.

And there lies the real issue, you had to phone to ask/beg them to give you a better rate of interrest, :mad:.

I've had money, sometimes an embarressing amount, with Abbey/ now santander for over 3 decades.
Never once have the basterdies said, "look, you deserve/could be earning more interest, swap".

I gave up on these and simply use there current accounts and move money through them.

Quite why they have allowed my empty e saver to exist for over a year escapes me, but just maybe it doesn't ;)

exel1966

And there lies your real issue.

It's up to you to manage your finances and find the best available account, not for you to rely on them to do it for you. They're only interested in attracting NEW customers as that's where the profits lie.

I think the trouble is that you're living in the dark ages of when your local bank was a 'friendly' place where bank managers were respected, where they would look after your money, give you sound advice, treat you as someone special and repay your loyalty for staying with them.

Those days are long gone !

ses6jwg

cyclonebri1 wrote: »

And there lies the real issue, you had to phone to ask/beg them to give you a better rate of interrest, :mad:.

I've had money, sometimes an embarressing amount, with Abbey/ now santander for over 3 decades.
Never once have the basterdies said, "look, you deserve/could be earning more interest, swap".

I gave up on these and simply use there current accounts and move money through them.

Quite why they have allowed my empty e saver to exist for over a year escapes me, but just maybe it doesn't ;)

It's the same with every single bank around. How on earth is calling up to open an account "begging?". How absurd.

99% of instant access accounts at the moment comprise a bonus and then drop to a "variable" rate usually on or around the bank of england base rate when the bonus expires.

When the BOE rate was 5% this variable rate was about 3.5 or 4% so no complaints.

Now the BOE rate is 0.5% they all drop to this after maturity. There are a couple of exceptions like Leeds BS which offers Loyalty products that drop to about 1.5% (still poor in comparison).

Thems are the rules and you won't find a bank around doing much very differently. You can go for a variable "clean" rate but at least with a bonus you know they ain't gonna change it for 12 months without notifying you.

Times have changed and you have to move with the times.

The E-Saver 4 is one of the best buys at the moment and it sounds to me you are cutting off your nose to spite your face.

Banks and building societies are a business, not a charity.

notbritishgas

molerat wrote: »

Any existing customer managed to open one on line ? Applied via on line banking (easier and quicking for existing customers !!) and first attempt it did not like me changing my home number which was listed under mobile (error P???? interface not available) so tried again leaving the number as it was so then got error P???? the e-mail address used is already on file please use another ....... which part of "existing customer" does their system not understand !! :mad:

Yes having just been transferred from the A&L login to the Santander one I decided to open an e-saver 4 and close my online saver (zero balance 0.5%interest!).
I had the same problem when entering my email address so aborted the application and rang them.
Make sure you use an 0800 number because it took quite a while, endless security questions. However it all went smoothly, I guess the call centre was in N Ireland judging by the accent, the old account was closed and the operator said ring back in a years time when the interest rate drops and we will see if a better deal is available.

cyclonebri1

ses6jwg wrote: »

It's the same with every single bank around. How on earth is calling up to open an account "begging?". How absurd.

99% of instant access accounts at the moment comprise a bonus and then drop to a "variable" rate usually on or around the bank of england base rate when the bonus expires.

When the BOE rate was 5% this variable rate was about 3.5 or 4% so no complaints.

Now the BOE rate is 0.5% they all drop to this after maturity. There are a couple of exceptions like Leeds BS which offers Loyalty products that drop to about 1.5% (still poor in comparison).

Thems are the rules and you won't find a bank around doing much very differently. You can go for a variable "clean" rate but at least with a bonus you know they ain't gonna change it for 12 months without notifying you.

Times have changed and you have to move with the times.

The E-Saver 4 is one of the best buys at the moment and it sounds to me you are cutting off your nose to spite your face.

Banks and building societies are a business, not a charity.

Hang on here and hear me out/bare with me.

I didn't say or intend to say you had to beg to open an account, but you do have to "beg" to keep the top rate.

A momth or so ago I posted on here incensed at the fact that my Santander ESaver that I had taken out at 3% was currently yielding 0.05%.

I was berrated, folks said the bank will always advise of interest rate changes and better deals, what, that's toatal bollux, I never received any notification, even after 30 years banking with abbey/sant, and needs to be seen as that, an absolute reversal of loyalty.

You want absurd?, consider that then.:mad: